Harsh Punn
Sales And Operations
Gurgaon
Summary
Forward-thinking Operations Specialist bringing 14+ years of expertise in SCM for commercial goods. Experienced professional with a track record of driving business transformation and managing CEO/CPO/Founder level stakeholders effectively. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Hands on experience in implementing and leading Performance Improvement Methodologies like Kaizen and TQM, and directing QMS to improve quality standards within operations.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Head of Supply Chain
Pico Xpress
Gurugram
03.2023 - Current
- Directed Bharat's first Next Day Delivery supply chain network, standardizing and pioneering customer excellence to provide 95% SLA performance
- Defined and refined Key Performance Indicators signaling success for partners across quality, performance, and cost-efficiency dimensions
- Established work processes and assets from scratch, preparing Sales & Operation and Profit & Loss projections for fundraising cycles
- Designed and implemented capex to opex asset procurement processes
- Directed marine insurance drafting process to design company's policy for annual GMV of 320 Cr.
Associate Director - Operations & Strategy
Rupeek Fintech Pvt Ltd
Bengaluru
03.2021 - 07.2022
- Managed operations and strategized business growth initiatives, implemented strategies, and developed resources and forecasting capacities
- Led scale-up of greenfield projects, unveiling new gold loan products and expanding market presence
- Implemented Non-Linear Supply Scale-Up strategy, resulting in 5X increase in transactions in 8 months
- Developed capacity model for accurate resource and capacity forecasting, reducing planning error by 30%.
Sr. Manager - City Logistics Operations Strategy
Hiveloop Logistics Pvt Ltd (udaan)
Bengaluru
01.2019 - 03.2021
- Managed team of 7 Sr
- Managers and 20 Managers, overseeing blue-collar workforce of 200+ executives
- Led Pan India project on RTO & RVP Quality Control, achieving 60% reduction in returns
- Introduced Electric Vehicle logistics for First Mile and Last Mile services pan India, reducing vehicle costs by 50%
- Formulated network building and cost-saving strategies, reducing Last Mile cost by 26%
- Led First Mile and Last Mile Operations for North India, managing GMV of over 400 Cr
- Directed efforts on automation around sorting and routing to improve operational efficiency by 76%.
Chief Officer - Vessel Operations and Planning
NYK Shipmanagement Pte Ltd
Singapore
10.2010 - 10.2017
- Managed crucial operations, resources, and planning for globally spread-out cargo
- Planned and executed over 100 successful voyages across globe
- Led projects on Personnel Safety, ISO 9001 and 14001 certification, and Environment Safety onboard merchant vessels
- Developed strong people management skills working with multinational crew members
- Managed cargo across various categories, including Break Bulk, Aviation Fuel, Crude Oil, Roll-on/Roll-off, Containers, and Coal.
Education
MBA - Logistics And Supply Chain Management
SP Jain Institute of Management And Research
Mumbai 10.2017 - 05.2018
MBA - Integrated Supply Chain Management
The Eli Broad College Of Business, MSU
Michighan, USA 07.2018 - 05.2018
Bachelor of Science - Nautical Technology
Birla Institute of Technology And Science, Pilani
Pilani 10.2007 - 05.2011
Skills
Customer Lifecycle ManagementFinancial Performance OversightBusiness TransformationSCM ToolsQMS
Certification
The Eli Broad College Of Business, MSU, 2018
Accomplishments
- Implemented Non-Linear Supply Scale Up strategy that led to a 5X increase in transactions within a span of 8 months
- Initiated EV logistics for First Mile and Last Mile services pan India, achieving a 50% reduction in vehicle costs
Timeline
Head of Supply Chain
Pico Xpress
03.2023 - Current
Associate Director - Operations & Strategy
Rupeek Fintech Pvt Ltd
03.2021 - 07.2022
Sr. Manager - City Logistics Operations Strategy
Hiveloop Logistics Pvt Ltd (udaan)
01.2019 - 03.2021
MBA - Integrated Supply Chain Management
The Eli Broad College Of Business, MSU
07.2018 - 05.2018
MBA - Logistics And Supply Chain Management
SP Jain Institute of Management And Research
10.2017 - 05.2018
Chief Officer - Vessel Operations and Planning
NYK Shipmanagement Pte Ltd
10.2010 - 10.2017
Bachelor of Science - Nautical Technology
Birla Institute of Technology And Science, Pilani
10.2007 - 05.2011