Harshul Bansal

Operate as the single accountable owner for enterprise accounts, managing people operations, financial performance, and client outcomes across large-scale engagements.

Key Responsibilities & Impact:
• Own end-to-end account P&L, including revenue, margin, workforce costs, utilization, and forecast accuracy.
• Lead workforce planning and talent deployment across accounts, balancing capacity, cost, skill mix, and delivery timelines.
• Coordinate across HR operations, finance, compliance, and delivery teams to ensure seamless execution and governance.
• Advise client stakeholders on workforce models, operating structures, resourcing strategy, and scalability considerations.
• Manage attrition risk, productivity metrics, and performance tracking, ensuring continuity and business impact.
• Partner with finance teams on billing, invoicing, margin analysis, and commercial reviews.
• Drive account-level change initiatives, improving operational efficiency, predictability, and client satisfaction.
• Lead QBRs and steering forums, presenting workforce metrics, financial outcomes, risks, and forward-looking recommendations.
Key Achievements:
• Scaled multiple enterprise accounts by aligning people strategy with commercial outcomes.
• Improved margin and operational predictability through tighter workforce and cost governance.
• Recognized as a trusted advisor to both client leaders and internal leadership.

• Built robust client relationships and established strategic partnerships by proactively discussing candidate suitability and cultural fit, using strong relationship-building and communication skills, and providing market intelligence through effective market research and networking
• Negotiated optimal HR margins, conducted comprehensive performance reviews, and implemented feedback mechanisms to ensure continuous improvement and business excellence, employing negotiation skills, performance evaluation techniques, and a focus on continuous improvement and business strategy
• Prepared bids and presentations, involved in these on a regular basis while using powerful proposal writing and demonstration capabilities that led to the winning of 2 major RFPs in the first quarter; thus, effective project management and strategic planning were used to create new teams for internal projects
• Focused on comprehending the business challenges, technical needs, and cultural nuances to grow international accounts and breakthrough into new organizations through effective customer engagement during client requirement analysis
• In this regard, I employed analytical thinking as well as my technical acumen. The other role I played at AM was coordinating with over 35 recruiters from five locations in India thereby ensuring timely and effective talent acquisition and delivery through use of excellent coordination skills, time management abilities as well as team camaraderie
• By matching assignments to individual strengths while adopting a coaching perspective for fostering growth and skill development for its members, our unit’s leaders leveraged their leadership qualities honed through training exercises on team building resulting increased productivity of our entire team.