Certified Scrum Master and Project Manager with a track record of success in managing large projects. Leveraging strong leadership, Agile expertise, and marketing analytics knowledge to exceed client expectations. Skilled in fostering cross-functional teamwork across Banking, Financial Services, Insurance, Retail & CPG domains
Client 1: Silicon Valley Bank | Domain – Banking
Client 2: Synchrony Financial | Domain - Consumer Financial Services
• Led cross-functional teams of analysts, data scientists, and developers in the development and implementation of marketing analytics solutions – Currently managing combined portfolios of USD 1.5M
• Led the management and optimization of the Product Backlog in alignment with the product vision, effectively managing stakeholder expectations and ensuring alignment.
• Facilitated Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring adherence to Agile principles and practices.
• Collaborated with stakeholders to define project scope, prioritize backlog items, and ensure alignment with business objectives.
• Managed project timelines, resources, and budgets to deliver high-quality solutions on time and within budget.
• Proactively identified and mitigated risks, resolved issues, and ensured effective communication within the team and with stakeholders.
• Fostered a culture of continuous improvement, coaching team members on Agile methodologies and promoting a collaborative and supportive work environment.
• Participated in monthly showcases to present development progress, including wireframes, live demos, and specific program highlights within the scrum train.
Client: Aviva Financial Services (UK) | Domain - General Insurance
• Orchestrated the creation, prioritization, and clear articulation of product features and user stories, ensuring understanding and alignment within development teams.
• Collaborated with the scrum team to establish acceptance criteria for user stories and refined them iteratively to meet quality standards.
• Facilitated backlog refinement, sprint planning, review, and retrospectives, providing guidance and support as needed.
• Took ownership of task creation and user story management in JIRA, ensuring accurate tracking and visibility of project progress.
• Communicated project status updates to senior management and business stakeholders, ensuring transparency and alignment with project goals.
• Worked closely with a high-performing product development team comprising a Technical Team Lead, developers, and QA engineers, fostering collaboration and efficiency.
Client: Royal Bank of Canada | Domain - General Insurance
• Active experience in Agile (Scrum) delivery process (experience in estimating using story points)
• Primary point of contact for UAT and direct interaction with the client leads to resolve queries
• Created designed an performed comprehensive test procedures to ensure product passed high standards of quality prior to release
• Collaborated with Product Managers and development teams to create and update test cases.
• Involved in functional, sanity and regression testing on client product
• Prepared comprehensive and documented test results, and presented the findings to development team to immediately establish corrective measures
• Identified, recorded and monitored quality issues in HP ALM, TestRail & JIRA which helped in determining the root cause of defects.
• Created comprehensive documents on bugs and errors discovered after regression testing.
Proficient in Scrum Framework
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