Harshvardhan Khajuria

• Drove cost-saving measures by analyzing existing systems and infrastructure to identify areas for improvement and implement efficient solutions.
• Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
• Championed continuous learning initiatives within team, encouraging skill development and staying current on industry trends.
• Fostered culture of innovation by encouraging creative thinking and supporting new ideas from all team members.
• Developed technical strategies to align with business objectives, driving growth and innovation within organization.
• Championed adoption of cutting-edge tools and technologies to keep organization at forefront of industry trends and developments.
• Conducted thorough risk assessments for each project phase, proactively addressing potential issues before they escalated into costly problems.
• Managing one of largest retail customer environment. Align enterprise database architecture/strategies set direction for database best practices & implementations of SQL server with high availability on Cloud, Optimizing database performance and performance tuning

• Conducted thorough audits of existing systems to identify areas requiring improvements or updates regularly.
• Resolved complex technical issues promptly, minimizing disruptions to daily operations of the organization.
• Facilitated strong communication between IT departments and business stakeholders through clear reporting on key metrics related to database health and performance indicators.
• Enhanced security measures for sensitive data by developing and enforcing strict access controls.
• Played an instrumental role in guiding company-wide efforts towards GDPR compliance by refining data storage and privacy practices.
• Implemented robust backup strategies to safeguard essential data against potential loss or corruption incidents.
• Reduced downtime during system upgrades by planning and executing seamless migration processes.
• Ensured high availability of critical databases by implementing proactive monitoring and disaster recovery strategies.
• Coordinated with application developers to optimize query performance, ensuring seamless integration between databases and applications used throughout the company.
• Collaborated on cross-functional teams to integrate various databases and optimize overall system performance.
• Optimized database performance by conducting regular maintenance and implementing best practices.
• Provided expert advice on database design, leading to improved efficiency and scalability in new projects.

Worked on Client side :- Bombay Stock Exchange at C.S.T Mumbai

• Reduced data retrieval times for business users by creating indexed views and optimizing stored procedures.
• Implemented capacity planning strategies to accommodate growth in data volume without compromising system performance or reliability.
• Optimized database performance by monitoring health and implementing tuning recommendations.
• Trained junior team members on best practices for database administration, promoting a culture of continuous learning within the organization.
• Built databases and table structures for web applications.
• Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
• Delivered successful database migration projects, ensuring seamless transitions with minimal disruption to business operations.
• Conducted regular audits of data quality, identifying inconsistencies and implementing corrective actions as necessary.
• Ensured database security with implementation of role-based access control and regular vulnerability assessments.

Worked on Client side :- SITEL India Pvt Ltd

• Installations & configurations of SQL Servers,Security Maintenance,Backups and Recovery.
• Established proactive monitoring solutions that alerted administrators to potential issues before they escalated into major problems.
• Enhanced reporting capabilities by designing efficient ETL processes that improved data accuracy and completeness.
• Maintained high levels of customer satisfaction by consistently meeting service level agreements for database performance and availability.
• Ensured database security with implementation of role-based access control and regular vulnerability assessments.
• Vendor escalations, handling level 2 & 3 escalations calls with US and UK IT team

• Established a reputation for technical expertise within the organization, frequently sought out by colleagues for assistance with complex issues.
• Streamlined troubleshooting processes for improved efficiency and faster resolution of customer concerns.
• Assisted in the development of a knowledge base, consolidating vital information for easy access by all team members.
• Delivered high-quality technical support, resulting in increased customer loyalty and repeat business.
• Improved response times by optimizing ticket routing processes based on issue severity and technician expertise.
• Actively participated in regular internal meetings focused on identifying opportunities for improving overall service quality.