Results-driven Business Analyst with 2.8 years of experience in a fast-paced product-based environment. Skilled in crafting and managing key documentation including Business Requirement Documents (BRD), Functional Specification Documents (FSD), wireframes, and user stories to support innovative product development. Proven ability to collaborate with cross-functional teams to drive product success and meet project goals. Experienced in PMO functions—tracking sprint progress, ensuring timely delivery, and aligning with project milestones. Adept at post-launch client support, managing enterprise-level accounts across India and the Middle East.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst
Ascent Business Technologies
01.2023 - Current
Led end-to-end requirement gathering from scratch for Reconciliation and Business Continuity Management (BCM) applications, collaborating with key stakeholders to understand and document business needs.
Performed requirement breakdown and gap analysis to align client expectations with product capabilities and identify areas for enhancement.
Delivered product demonstrations to new clients for both Reconciliation and BCM tools, contributing to successful onboarding and engagement.
Created comprehensive project plans from the ground up for large-scale clients across India, West Africa, and the Middle East, ensuring scope clarity, timeline alignment, and resource allocation.
Acted as a Project Management Officer (PMO), managing and coordinating multiple BCM projects using Zoho Projects, ensuring timely updates, resource tracking, and milestone completion.
Authored detailed project documentation including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, wireframes, and user manuals for the BCM tool.
Provided production support for the BCM tool to high-profile clients such as HCL and Saudi Arabia Railways, ensuring quick resolution of issues and maintaining high client satisfaction.
Managed and executed change requests (CRs) from clients with end-to-end documentation, ensuring timely delivery and proper version control.
Led effort estimation and cost negotiation processes for change requests, aligning client budgets with project scope and internal capabilities.
Strong understanding of Business Continuity Management concepts, including Business Impact Analysis (BIA), Business Continuity Plan (BCP), Risk Assessment (RA), Crisis Management (CM), and BCM testing procedures.
Project tracking, status updates and delivery of requirements.
Education
MBA - Finance & Banking (Super specialization in Investment Banking, Corporate Finance & Wealth Management)