Harsh Vardhan Sharma
Haridwar
Summary
Results-driven Senior Windows System Administrator with expertise in Active Directory and threat analysis at IT BY DESIGN. Successfully implemented security policies that significantly reduced phishing incidents. Adept at collaborating with vendors to enhance threat detection while providing exceptional technical support and fostering a secure IT environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Windows System Administrator
IT BY DESIGN
02.2024 - Current
- Created security policies to block phishing emails after thorough investigation of alerts.
- Configured tools with policies and exclusions to minimize false positives.
- Deployed and managed endpoint security tools for enhanced protection.
- Analyzed logs across multiple platforms to identify threat actors and lateral movements.
- Collaborated with third-party vendors and MSSPs for improved threat detection.
Information Technology Analyst
Deloitte India
10.2020 - 01.2024
- Ensured adherence to service level agreements (SLA) within HD team operations.
- Managed Active Directory and Group Policies to strengthen system security.
- Oversaw user experience for ITS walk-up services.
Windows Networking Engineer
Concentrix
01.2020 - 10.2020
- Assisted Microsoft Client as part of Networking team in Enterprise Premium Services.
- Executed trace analysis using tools such as Netmon and Wireshark.
- Handled intricate DNS scavenging challenges, recovering deleted records from on-premise servers.
Senior Technical Consultant
Tech Mahindra Business Services
09.2018 - 01.2020
- Served as Senior Technical Consultant within Helpdesk team.
Process Analyst
Genpact
04.2016 - 09.2018
- Served as Process Associate and Impersonation Analyst for clients including Meta and British Gas.
- Analyzed client processes to enhance operational efficiency.
- Conducted thorough investigations into impersonation cases.
- Collaborated with stakeholders to implement preventive measures against fraud.
Education
Bachelor of Science - Electronics & Instrumentation Engineering
College Of Engineering Roorkee
Roorkee08-2014
Skills
- Active Directory and Azure
- CrowdStrike Falcon and SentinelOne
- Firewall configuration management
- Threat analysis
- Network troubleshooting
- ConnectWise Manage
- ServiceNow
- Remote access solutions
- Technical support services
- Hardware diagnostics
- Microsoft Teams management
- Exchange Online administration
- Office 365 management and monitoring
- OneDrive for Business management
Affiliations
- B.Tech from Uttarakhand Technical University
Accomplishments
• As a part of the Policy Making Team, was awarded "The best idea award" for SRT tool calibration by Client(Facebook)
• Won prize in a LAN based gaming contest
• Was Rewarded with a Bronze Award for Yearly Performance in Genpact
• Won gold medal in a Spell bee contest
Certification
Azure 900
Timeline
Senior Windows System Administrator
IT BY DESIGN
02.2024 - Current
Information Technology Analyst
Deloitte India
10.2020 - 01.2024
Windows Networking Engineer
Concentrix
01.2020 - 10.2020
Senior Technical Consultant
Tech Mahindra Business Services
09.2018 - 01.2020
Process Analyst
Genpact
04.2016 - 09.2018
Bachelor of Science - Electronics & Instrumentation Engineering
College Of Engineering Roorkee
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