Harsh Vardhan Singh
Bengaluru
Summary
Operations Analyst at Gallagher with expertise in enhancing process efficiency and optimizing business operations. Proven ability to analyze workflows and generate impactful reports that drive data-informed decision-making. Strong collaboration skills with stakeholders to ensure effective execution of initiatives. Seeking opportunities in Process Analysis and Business Operations to contribute to organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Analyst
Gallagher
Bangaluru
08.2022 - Current
- Enhanced customer satisfaction through improved processes and service delivery.
- Analyzed data trends to support decision-making processes.
- Conducted process analysis, documenting insights and recommending enhancements.
- Reduced cycle times and increased productivity through targeted process improvements.
- Identified efficiencies and promoted teamwork across cross-functional teams.
- Optimized workflows by developing comprehensive process maps.
- Analyzed workflows to enhance efficiency and streamline operations.
- Applied change management techniques to ensure minimal disruption during transitions.
- Implemented actionable strategies to boost overall team performance.
Education
BBA - Finance
Kristu Jayanti Collage, Autonomous
Bengaluru, India04.2021
Senior Secondary Schooling - Commerce , Math
YMCA Centenary School And Collage
Prayagraj, India04.2018
Skills
- Operations management
- Decision support
- Documentation practices
- Attention to detail
- Critical thinking
- Process improvement
- Data analysis and reporting
- Business operations
- Stakeholder management
- Microsoft Excel and Power BI
- Problem solving
- Risk and compliance management
Accomplishments
- Awards for star employee of the month
- Awards for best quality of work
- Award as Shining Star
- Manager's Choice Award
Affiliations
• Participated in life skills sessions (2018)
• Coordinator for fine arts event in Kalajyothi (intra-collegiate fest)
• Volunteered for a social outreach program in the year 2019
• Part of the hospitality team in inter-college management fest Prodigy
• Part of the prop team of intra-college fest Accumen
• Part of the prop team for inter-college management fest Prodigy
• Part of the hospitality and food committee in national level dance fest Nrityanjali
• Have been a part of the school official team in inter-school events - Alfresco, Joseph fest, Battle of Bands
Certification
- Data analytics
- Excel
Languages
Hindi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Analyst
Gallagher
08.2022 - Current
BBA - Finance
Kristu Jayanti Collage, Autonomous
Senior Secondary Schooling - Commerce , Math
YMCA Centenary School And Collage
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