Harshvardhan Swain
Kolkata
Summary
Seasoned Service Associate with substantial experience in customer service roles. Well-versed in resolving customer issues, promoting products and services, and maintaining high levels of customer satisfaction. Strengths include exceptional communication skills, adaptability to fast-paced environments, and ability to manage multiple tasks simultaneously. Proven track record of improving customer engagement and fostering positive relationships.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Palace service associate
Harshvardhan
Udaipur
06.2024 - 09.2025
- Assisted customers with inquiries and resolved issues promptly.
- Processed transactions efficiently using point-of-sale systems.
- Maintained product displays to enhance customer experience.
- Provided exceptional customer service to ensure customer satisfaction.
- Completed assigned tasks within established time frames.
- Resolved customer complaints in a professional manner.
Education
Bachelor of Hospitality And Tourism Management - Food And Beverages
IHM GURDASPUR
Punjab , India 06.2020 - 08.2023
Skills
- Customer service
- Complaint resolution
- Relationship building
- Team collaboration
- Effective communication
- Attention to detail
- Complaint handling
Languages
English
Beginner
A1
Timeline
Palace service associate
Harshvardhan
06.2024 - 09.2025
Bachelor of Hospitality And Tourism Management - Food And Beverages
IHM GURDASPUR
06.2020 - 08.2023