Harsh Vardhan Pandey
Retail Sales Associate
Lakhimpur
Summary
Dynamic Sales Associate with a proven track record at Reliance Retail Ltd, excelling in product sales and customer service. Leveraged strong listening skills and customer needs assessment to consistently achieve sales targets, enhancing customer loyalty and driving revenue growth. Adept at teamwork and multi-tasking in fast-paced environments.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Reliance Retail
08.2024 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Marg Solutions
Lakhimpur
07.2023 - 08.2024
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
BBA - Digital Marketing
Chandigarh University
Chandigarh, India 04.2001 -
Intermediate Certificate - Commerce
Guru Nanak Inter College
Lakhimpur, India 04.2001 -
High School Diploma -
Pt. Deen Dayal Upadhyay Saraswati Vidya Mandir Inter College
Lakhimpur, India 04.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Inventory control
Multi-tasking strength
Timeline
Sales Associate
Reliance Retail
08.2024 - Current
Sales Associate
Marg Solutions
07.2023 - 08.2024
BBA - Digital Marketing
Chandigarh University
04.2001 -
Intermediate Certificate - Commerce
Guru Nanak Inter College
04.2001 -
High School Diploma -
Pt. Deen Dayal Upadhyay Saraswati Vidya Mandir Inter College
04.2001 -