Summary
Overview
Work History
Education
Skills
Accomplishments
TECHNICAL SKILLS
Timeline
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Harshvardhini G K

Bengaluru

Summary

Banking Operations Specialist with over seven years of experience in client onboarding and account maintenance within investment banking. Demonstrated expertise in KYC and regulatory compliance, ensuring adherence to industry standards. Proven track record in managing risk and enhancing process efficiency, delivering timely solutions while maintaining data integrity.

Overview

9
9
years of professional experience

Work History

Senior Analyst – Client Onboarding

Genpact
Bangalore
04.2024 - Current
  • Conducted comprehensive due diligence checks for new and existing customers, ensuring AML, KYC, and regulatory compliance.
  • Performed data verification and authorization in banking systems to maintain integrity and mitigate operational risks.
  • Collaborated with internal teams to resolve client queries, resulting in a 20% increase in satisfaction scores.
  • Escalated urgent issues through proper channels, minimizing risk exposure and ensuring zero regulatory breaches.
  • Supported managers in quality assurance reviews, control testing, and compliance with departmental procedures.
  • Contributed to UAT of new systems by identifying gaps and facilitating smooth process transitions.
  • Drafted and updated Standard Operating Procedures to align with changes in internal rules and regulatory requirements.

Associate, Compliance & Control Representative I

BNY Mellon
Chennai
10.2019 - 10.2023
  • Executed client onboarding and conducted periodic account reviews to ensure compliance with KYC, AML, and sanctions screening standards.
  • Reduced discrepancies by 15% through improved documentation verification and archival processes.
  • Collaborated with front and back-office teams to facilitate seamless account setup and maintenance.
  • Identified process improvements that streamlined client instruction handling and enhanced SLA adherence.
  • Delivered training and mentoring for new team members on operational processes and compliance standards.

Payments & Investigation Analyst

Hexaware Technologies
Chennai
08.2018 - 09.2019
  • Processed and monitored SWIFT cross-border payments, ensuring AML compliance.
  • Investigated payment discrepancies and rejected transactions, coordinating with correspondent banks.
  • Executed Nostro/Vostro reconciliations to maintain accurate financial records.
  • Implemented process improvements to mitigate operational risks effectively.

KYC Analyst

TATA Consultancy Services Pvt Ltd
Chennai
08.2016 - 10.2017
  • Collected, verified, and analyzed client KYC documents for account opening and onboarding.
  • Conducted adverse media checks and transaction pattern reviews for higher-risk clients.
  • Executed sanctions and PEP screening via World-Check; escalated true hits to compliance.
  • Collaborated with relationship managers and compliance teams to address data and document discrepancies.

Education

MBA - Finance

Madras University
Chennai
06-2021

B.Com - Accounting & Finance

Dr. MGR Janaki College of Arts & Science
Chennai
06-2016

Skills

  • Client onboarding and account maintenance
  • Documentation updates
  • Banking operations and compliance
  • KYC, AML, and sanctions screening
  • Risk assessment and escalation management
  • Process improvement and SOP development
  • System maintenance and UAT testing
  • Stakeholder communication
  • Regulatory adherence

Accomplishments

  • Contributed to process improvements by identifying gaps and implementing control enhancements that reduced review turnaround time by 15% (2025)
  • Thank you award (2021) – recognized for promoting diversity and inclusion
  • Bow Award (2021) – recognized for creating process training content via Brainshark

TECHNICAL SKILLS

  • Banking and compliance systems: SWIFT, World-Check, LexisNexis, Actimize
  • Documentation and workflow tools: SharePoint, Brainshark (training content)
  • Productivity tools: MS Excel (VLOOKUP, pivot tables), MS Word, PowerPoint, Outlook
  • Collaboration tools: MS Teams, Zoom
  • Testing and process tools: UAT testing platforms, SOP documentation
  • Data and reporting: Excel dashboards, client query tracking tools

Timeline

Senior Analyst – Client Onboarding

Genpact
04.2024 - Current

Associate, Compliance & Control Representative I

BNY Mellon
10.2019 - 10.2023

Payments & Investigation Analyst

Hexaware Technologies
08.2018 - 09.2019

KYC Analyst

TATA Consultancy Services Pvt Ltd
08.2016 - 10.2017

MBA - Finance

Madras University

B.Com - Accounting & Finance

Dr. MGR Janaki College of Arts & Science

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Harshvardhini G K