Leading strategic discussions, solving problems, building business cases, prioritize stories, epics, and themes for strategic product roadmaps ensuring product revenue, profitability and time-to-market.
Building efficient cross functional teams and defining autonomous operational processes.
Expertise in designing revenue models, managing API lifecycles, and driving adoption through marketplaces and data-driven insights.
Recipient of the Hallmark Award for continued innovation and excellence in the work.
Played an instrumental role in shaping company strategy through active participation in annual planning sessions and goal-setting initiatives.
Coordinated design meetings and decisions with internal departments and teams.
Managed budget allocation and resource utilization to maximize marketing ROI.
Built key relationships with retailers resulting in 7% sales volume increase.
Developed product documentation to communicate upcoming features and products to internal teams.
Successfully brought products from concept to market, achieving both critical acclaim and strong financial results.
Mentored local personnel on best practices and protocols to maximize productivity.
Senior Product Manager
MTX Group
Bangalore, Karnataka
08.2021 - 04.2022
Increased product adoption by identifying customer needs and developing innovative product features.
Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
Mentored junior Product Managers in effective project management techniques and industry best practices.
Drove strategic discussions, defined OKRs, and planned initiatives aligned to organizational goals.
Defined the quarterly delivery roadmap safeguarding effective capacity planning, and efficient delivery.
Developed product documentation to communicate upcoming features and products to internal teams.
Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Coordinated design meetings and decisions with internal departments and teams.
Analyzed metrics to measure product performance.
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Maintained positive vendor relations to build strong partnerships.
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
Recipient of the Super Achievers Award for notable achievements and contribution to new revenue streams for FY 2019-20.
Implemented Agile methodologies for more efficient project management and team collaboration.
Product Owner
QUALTECH-CONSULTANTS PVT. LTD.
Gurgaon, Haryana
03.2017 - 07.2017
Assessed business requirements to create focused solutions.
Developed comprehensive documentation to support end-users and facilitate future enhancements.
Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
Identified critical issues within existing systems, providing recommendations for resolution and prevention of future problems.
Identified needed business improvements and determined appropriate systems required to implement solutions.
Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
Kept projects on schedule by managing deadlines and adjusting workflows.
Supported project managers in monitoring ongoing projects'' budgets, keeping track of costs versus benefits throughout their execution.
Business Analyst
COGENT E-SERVICES PVT. LTD.
Noida, Uttar Pradesh
08.2015 - 02.2017
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Partnered with Director of Product, and senior management at Yatra.com to re-engineer their B2B processes leveraging industry best practices.
Conducted deep analysis of data to find loopholes within the AS-IS processes, and built the To-Be business processes and workflows.
Re-engineered the to-be process for the contact center to improve hotelier trust and designed the IVR call flow accordingly, increasing user satisfaction.
Designed customer support processes to effectively address inquiries and resolve issues, confirming customer satisfaction and loyalty.
Utilized Tableau to create interactive dashboards and reports, providing valuable insights for informed decision-making and strategy formation.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Improved business processes by analyzing current practices and recommending optimization strategies.
Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
SEO Analyst - Digital Marketing
SYSTOOLS SOFTWARE PVT. LTD.
New Delhi, Delhi
01.2015 - 07.2015
Improved website rankings by conducting keyword research and implementing on-page optimization strategies.
Improved the strategy to optimize site ranking effectively via on-page SEO, off-page SEO, and A/B experimentation, maximizing organic traffic.
Increased organic traffic for websites through the development and execution of SEO campaigns.
Prepared analytics and ranking reports providing actionable insights and data-driven recommendations.
Stayed up-to-date with industry trends, algorithm updates, and emerging technologies to ensure best practices were consistently applied throughout all projects.
Managed on-page & off-page SEO, conducted site analysis, keyword research, and competitor analysis for EmailDoctor, leading to top 5 Google rankings and a 28.8% increase in organic traffic.
Software Development & Research Intern
Center for Railway Information Systems (CRIS)
New Delhi, Delhi
05.2014 - 09.2014
Enhanced software functionality by identifying and correcting programming errors in existing code.
Improved overall software quality by adhering to established coding standards and best practices throughout the development lifecycle.
Implemented web design and development principles to build stable software, to develop a reliability in the Crew Management System.
Developed software prototypes for client feedback and approval, ensuring alignment with project requirements and expectations.
Used HTML, CSS, and JavaScript, translating design concepts into interactive and responsive web elements for improved usability and accessibility.
Software Development Intern
Atos India
Pune, Maharashtra
05.2013 - 09.2013
Attended development team trainings, daily meetings, and huddles.
Partnered with team members to learn best practices in software design.
Worked with developers to identify and remove software bugs.
Wrote clean code for the inventory management application using ASP.net with HTML, CSS, JavaScript, and C#, implementing CRUD APIs for inserting, updating, and deleting data tables, to for better usability.
Set up the database using PostgreSQL for the inventory management module, for efficient data storage and retrieval for the application.
Created unit test scenarios and test scripts for existing projects, executed and documented necessary tests to ensure application performance, warranting the reliability and functionality.
Education
Bachelor of Technology - Computer Science
SCR Institute of Engineering & Technology
Meerut
08.2011 - 08.2015
Certification
Pricing and Monetization in the age of AI - Institute of Product Leadership
Certified Member (CM) - IITPSA - Institute of IT Professionals South Africa
Fundamentals of Digital Marketing - IAB Europe
Project Management Professional - PMI
Prince2 Practitioner - AXELOS Global Best Practice