Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Hobbies
Timeline
Generic

Harshwardhan Pathak

Thane

Summary

Strategic Business Process Analyst with 14+ years of experience in channel operations, partner lifecycle management, and sales strategy. Expert in streamlining processes, driving digital adoption, and leading cross-functional projects. Proven success in partner enablement, stakeholder engagement, and operational excellence. Certified in Project Management and Six Sigma.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Channel Operations Analyst

Vertiv Energy Pvt. Ltd.
11.2016 - Current
  • Reengineered partner lifecycle processes, reducing onboarding time and boosting enablement efficiency.
  • Developed a conflict management framework that reduced franchisee disputes to
  • Standardized SOPs pan-India, enhancing consistency and governance across partner functions.
  • Spearheaded GeM (Government e-Marketplace) operations, streamlining public sector engagement.
  • Collaborated with Bain & Company, Infosys, and Commerzial to drive performance improvement.
  • Executed partner growth initiatives resulting in ~15% YoY sales growth.

Subject Matter Expert – Channel Business

Eureka Forbes Ltd.
08.2015 - 10.2016
  • Directed rural retail channel strategy in non-traditional markets.
  • Introduced new partner onboarding & compliance protocols to enhance transparency.
  • Managed multi-agency coordination for product launches and campaigns.

Divisional Operations Manager

Unity IT Infra Projects Ltd.
09.2013 - 07.2015
  • Led Financial Inclusion project implementation in partnership with Maharashtra Govt.
  • Deployed the state's first remote banking access platform, expanding reach to underserved areas.
  • Acted as the primary liaison for government stakeholders across districts.

Project Officer

MCED (Govt. of Maharashtra)
06.2012 - 08.2013
  • Conducted 50+ capacity-building training camps under state-funded programs.
  • Developed SOPs and performed audits across 14 districts, achieving 100% compliance.
  • Enabled digital training adoption among 150+ field staff.

Branch Manager

Yuva Parivartan
09.2011 - 05.2012
  • Established a fully functional training and outreach center within 75 days.
  • Achieved financial self-sustainability within 12 months via revenue-linked training models.
  • Recruited and led a 20-member team, ensuring high-impact service delivery.

Education

MBA - Marketing

RTM Nagpur University
01.2011

Bachelor of Commerce (B.Com) - undefined

Sant Gadge Baba Amravati University
01.2008

Skills

  • Process improvement
  • Project management expertise
  • Data analysis expertise
  • Update management
  • Strategic planning
  • SOP design and implementation
  • Risk management and compliance
  • Conflict Management

Certification

  • Google Project Management – Coursera
  • Six Sigma Green Belt – (Institution Name)

Languages

English
Hindi
Marathi

Hobbies

Reading, Music,Cooking,Travelling ,Blogging.

Timeline

Channel Operations Analyst

Vertiv Energy Pvt. Ltd.
11.2016 - Current

Subject Matter Expert – Channel Business

Eureka Forbes Ltd.
08.2015 - 10.2016

Divisional Operations Manager

Unity IT Infra Projects Ltd.
09.2013 - 07.2015

Project Officer

MCED (Govt. of Maharashtra)
06.2012 - 08.2013

Branch Manager

Yuva Parivartan
09.2011 - 05.2012

Bachelor of Commerce (B.Com) - undefined

Sant Gadge Baba Amravati University

MBA - Marketing

RTM Nagpur University

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