HARSIMRAN BHATIA
NEW DELHI
Summary
Seeking a challenging role in the Corporate, Retail & Marketing sector where in my knowledge, expertise, skills and rich experience significantly and positively contribute to corporate profits and advancement.
Overview
15
15
years of professional experience
Work History
Senior Store Manager
SPAR HYPERMARKET INDIA
New Delhi
08.2017 - Current
- Managing team of 100 Team members, including 3 ASM, and 3 ADM, who are Directly Reporting
- Managing the inventory of 8 crores of Entire store, which comprises of 6 sections, Apparels, FNV (fruits and vegetables), Staples, Processed Food, HPC (Home and Personal care) and Home and living (GM)
- Directly responsible for all the processes of In warding the goods, and maintaining the all over Shrinkage of Store, as per company SOP
- Reviewing targets on daily basis with team, department wise
- So that team can earn their Perks and incentives on weekly basis
- Directly in touch with the Buyers and Category to co-ordinate for the smooth and timely deliveries of merchandise in the store.
City Operations Manager
MORE SUPERMARKET
03.2013 - 08.2017
- Managed an Operations team of 8 Store managers, and 16 Team leaders and was responsible for overall District operations
- Co-ordinating and interacting with product and account managers for providing appropriate solutions and smooth execution of work
- Process mapping with customers for new or changed business requirements
- Provision of corrective actions to customers to prevent future occurrence of errors
- Coordinating with other departments including the IT, HR, Purchasing and Finance to obtain timely support for the programs
- Governing the inventory function so as to curtail inventory-holding expenses and adherence to the minimum inventory level to minimize wastage
- Assisting superiors in creating annual organizational budget and monitoring cash flow Analyzing performance and activity indicators to identify improvement opportunities amongst team members
- Responsible for staff recruitment and handling staff disciplinary action when required
- Establishing key performance trends, analysis, opportunities, projections and marketing strategies.
Assistant Store Manager
BIG BAZAAR
07.2011 - 03.2013
- Managed the overall operations of Food Bazaar in Z square Mall, Kanpur
- Worked with team of 50 Teammates, which includes 2 Deputy Mangers, 3 Assistant Deputy Mangers, and 4 team leaders and followed by Team Associates
- Directly responsible for all the processes of in warding and selling of FMCG Products and maintaining the all over Shrinkage of Food Bazaar, as per company SOP
- The Z square BB was rated one of the best and premium stores in Pan India of BB in 2011, and Store Became Profitable in Third Month of Opening
- We as a team backed up Award For Selling Highest Percentage of PL In north.
Store Operations Manager
BHARTI-WALMART(EASYDAY)
Phagwara
08.2009 - 07.2011
- After Walmart Certification of 3 months, I started working as a Store Manager in Phagwara
- Managed Team of 24 Team with Two team leaders and 22 Associates, and was over all Responsible for entire Store Operations
- Responsible for staff recruitment and handling staff disciplinary action when required
- Governing the inventory function so as to curtail inventory-holding expenses and adherence to the minimum inventory level to minimize wastage
- Assisting superiors in creating annual organizational budget and monitoring cash flow Analyzing performance and activity indicators to identify improvement opportunities amongst team members Responsible for staff recruitment and handling staff disciplinary action when required Establishing key performance trends, analysis, opportunities, projections and marketing strategies.
ADDITIONAL RESPONSIBILITIES IN CURRENT ROLE
SPAR HYPERMARKET
- Currently also Handling the Role of North as an Online Operations Manager (OMNI) For Entire North From last 3 years
- Every year lead 5 CR TO 7 CR Extra sales for All Stores of NORTH in Diwali as a Corporate Leader for Spar Stores of north
- Managing the Online Operations of all 5 Spar Hypermarkets by keeping a close watch on KPIS like ON -TIME, INF, CUSTOMER COMPLAINS, LAST MILE DELIVERY partners by Giving Strategic Inputs and New Ideas To Increase the Business
- Now Nominated as apart of Core Team of NSO and working on the launch of New Site For Spar Hypermarket with close collaboration with Developers
- Got the Award for opening 2 new stores in last 3 years in NORTH (VEGAS DWARKA & SPECTRUM NOIDA), where we set the record of opening Hypermarket store in 15 days
- Core Member of Corporate Gifting Team Of North.
Education
B.B.A. -
Kanpur University
01.2007
Std XII -
C.B.S.E.
01.2004
Std X -
C.B.S.E.
01.2002
Skills
- Office 365
- SharePoint
- Skype for Business
- Ms excel
- MST
Accomplishments
- Recently have got acknowledgement from management team, for controlling shrinkage from last year in Pan India in spar Hypermarket.
- Have been rated Best Store PAN INDIA In terms of SOP and standards in 2022 Pan India with lowest Attrition IN SPAR HYPERMARKET
- Have turned around More Punjab stores in last 6 months with the Growth of 45 % From last year.
- Have won the Lowest Shrinkage award in 2014-2015 for Pan India, in Tenure of District Manager in More in Aditya Birla retail Ltd.
- Have won twice the inter store contest in first 9 months for sales & Profitability of Store among 70 stores of Easy Day.
Phone
8872658111, 9870301888
Personal Information
- Date of Birth: 01/24/86
- Marital Status: Married
Training
- Received 30 days training for voice & accent to Assist U.K. Clients
- Received a 90 days training pertaining to general retail operations, Bharti Wal-Mart.( Globally Recognized )
- Leadership Training, In Hyderabad Conducted by By MR Vishak Kumar (CEO), Aditya Birla Retail Ltd
- Leadership Training Of Great Managers Completed with certification in 2019, in Spar Hypermarket At Bangalore .
Timeline
Senior Store Manager
SPAR HYPERMARKET INDIA
08.2017 - Current
City Operations Manager
MORE SUPERMARKET
03.2013 - 08.2017
Assistant Store Manager
BIG BAZAAR
07.2011 - 03.2013
Store Operations Manager
BHARTI-WALMART(EASYDAY)
08.2009 - 07.2011
ADDITIONAL RESPONSIBILITIES IN CURRENT ROLE
SPAR HYPERMARKET
B.B.A. -
Kanpur University
Std XII -
C.B.S.E.
Std X -
C.B.S.E.
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