Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Hasan Nanji

CUSTOMER SERVICE REPRESENTATIVE
Mumbai

Summary

Driven CSR at Sky, Firstsource, I excelled in fostering client loyalty and streamlining interdepartmental communication, enhancing customer satisfaction. My adeptness in conducting research to provide accurate product information, alongside my strong relationship-building skills, showcases my ability to meet and exceed employer expectations. Motivated Job Title experienced in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.

Overview

2
2
years of professional experience

Work History

CSR

Sky, Firstsource
Mumbai
07.2022 - Current
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Responded to customer requests for products, services, and company information.
  • Streamlined communication between departments, ensuring timely resolution of customer concerns.
  • Conducted thorough research to provide accurate information to customers regarding product specifications or usage guidelines.

Education

Commerce Bms Graduate -

Rizvi College of Science Commerce N Arts Commerce
Mumbai

SSC -

Seven Square Academy
Mumbai

HSC -

Rizvi College of Science Commerce N Arts Commerce
Mumbai

Skills

Riding Bike

Accomplishments

Achievements 11 months top Performer

& Performer of quartile 3 times

Timeline

CSR

Sky, Firstsource
07.2022 - Current

Commerce Bms Graduate -

Rizvi College of Science Commerce N Arts Commerce

SSC -

Seven Square Academy

HSC -

Rizvi College of Science Commerce N Arts Commerce
Hasan NanjiCUSTOMER SERVICE REPRESENTATIVE