KAHKASHAN KHAN
SAGAR
Summary
Outgoing Service Consultant highly effective at maintaining smooth and efficient operations while serving customer needs and maximizing quality. Well-coordinated and accuracy-driven leader offering 3 years of experience in INSURANCE.
Overview
3
3
years of professional experience
Work History
FIANANCIAL SERVICE CONSULTANT
MAX LIFE INSURANCE
JABALPURE
06.2022 - 03.2023
- I worked this organisation as financial service consultant.
- Provided excellent customer service to customers by answering inquiries and resolving complaints.
- Assisted customers in selecting appropriate services based on individual needs and preferences.
- Demonstrated knowledge of company products and services, including pricing plans and features.
- Maintained accurate records of customer interactions, transactions, comments, and complaints.
- Researched billing issues for customers using various software programs.
- Handled incoming calls from customers regarding product or service orders.
Business Development Manager
HDFC life insurance
09.2019 - 04.2022
- I worked in this organization for approx
- 2 years
- Here I have to connect with different customers and communicate with them on different stages, first, we have to analyze the potential by gathering information and processing them to find out the exact requirements of the customer and explain the product by meeting the requirements, and I have to give the presentation to the client about the product to close the deal
- And I have to build a team by hiring and training them to achieve the goal.
Education
MBA - Financial Services Marketing Operations
DAV ACC PUBLIC SCHOOL
KYMORE04-2022
Skills
- Expert in other productivity tools eg MS office, MS EXCEL
- Have knowledge of LeadSquared which is a marketing automation and sales execution platform
- Expert in establishing good connections with the client
- Worked on TBT portal, Mobile sales diary to maintain the leads or Clients
- Worked on Insta FR to maintain the requirements of the client after-sales
- Good analytical skills, writing skills, and communication skills
- Excellent at finding the root of the problem and solving it
- Excellent at Analyzing market conditions and forecasting sales
- Good at analyzing customer behavior and designing strategies accordingly
- Sales expertise
- Marketing Strategies
- Customer Relations
Hobbies and Interests
Surfing the internet, Communicating with people to know and explore their culture, Always learning something new.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
FIANANCIAL SERVICE CONSULTANT
MAX LIFE INSURANCE
06.2022 - 03.2023
Business Development Manager
HDFC life insurance
09.2019 - 04.2022
MBA - Financial Services Marketing Operations
DAV ACC PUBLIC SCHOOL