HASHIM SHERIFF
Chennai
Summary
Dynamic Senior Sales Manager with a proven track record at Ananya Fine Jewelry, excelling in luxury sales and client retention. Expert in crafting sales strategies that drive revenue growth, achieving 100% sales at international exhibitions. Renowned for delivering bespoke consultations and exceptional after-sales service, fostering long-term client relationships.
Overview
12
12
years of professional experience
Work History
Senior Sales Manager
Ananya Fine Jewelry
Chennai
01.2025 - Current
- Represented brand at international jewelry exhibitions, achieving 100% sales and acquiring new clients.
- Generated revenue through distance selling and targeted client outreach strategies, expanding client base and increasing market share.
- Delivered exceptional after-sales service, boosting client retention rates and fostering repeat business.
- Analyzed market trends to identify top-selling products and consumer purchasing behaviors, informing sales strategies and enhancing product offerings.
Deputy Store Head
Ethos Watches - OMEGA
Chennai
09.2021 - Current
- Achieved over 90% of quarterly sales targets while ensuring 95% customer satisfaction in audits.
- Delivered exceptional customer service and in-depth product knowledge to drive sales conversions.
- Built and nurtured relationships with high-net-worth individuals (HNI) and ultra-high-net-worth individuals (UHNI), fostering loyalty and repeat business.
- Consulted clients on luxury watch purchases, enhancing their understanding of top Swiss brands.
E-commerce Specialist
Time House
Dubai
07.2019 - 06.2021
- Developed e-commerce strategy to drive sales growth in UAE and KSA markets.
- Collaborated with e-commerce partners to activate new sales initiatives, driving revenue growth.
- Established brand presence on new e-commerce platforms, increasing visibility and reach.
- Managed product selection for watches in response to market trends, ensuring alignment with consumer demand.
- Trained and supervised outsourced team on content creation, ensuring timely delivery.
Coordinator - International Business
Amazon
Dubai
07.2017 - 06.2019
- Coordinated with international sellers to identify top-performing categories and optimize FBA listings.
- Trained teams and ensured quality control on seller listing deliveries for improved accuracy and compliance.
- Outsourced cataloging of international sellers for product listings on UAE Amazon marketplace, enhancing product diversity.
- Migrated existing listings from Souq.com to Amazon.ae in pilot batches, facilitating seamless transition to new platform.
Online Sales & Customer Relationship
Caratlane
Chennai
03.2016 - 03.2017
- Identified client needs promptly through various communication channels, including calls, texts, and chats.
- Converted inquiries to sales by assisting clients effectively.
- Resolved client grievances with knowledgeable, friendly service, leading to increased client satisfaction.
- Developed in-depth understanding of jewelry business operations to improve service quality.
Category Associate - Retail Business Services
Amazon
Chennai
05.2014 - 02.2016
- Coordinated with suppliers to confirm product details and availability, facilitating streamlined inventory management.
- Reviewed UK consumable listings for accuracy and compliance with Amazon UK standards, ensuring product integrity.
- Strengthened vendor relationships through targeted communication and negotiation, enhancing collaboration.
- Trained new staff on cataloging processes to enhance operational efficiency.
Education
MBA - Marketing & Human Resource
UNIVERSITY OF MADRAS
Chennai05-2014
Skills
- Luxury Sales & Clienteling
- Luxury Product Management
- Sales strategy
- Client retention
- After-sales service
- Bespoke Consultations
- Distance selling
- Luxury Client Engagement
Languages
- English
- Hindi
- Tamil
- Urdu
Personal Information
- Father's Name: K.U. Hashmath Sheriff
- Date of Birth: 07/29/91
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Sales Manager
Ananya Fine Jewelry
01.2025 - Current
Deputy Store Head
Ethos Watches - OMEGA
09.2021 - Current
E-commerce Specialist
Time House
07.2019 - 06.2021
Coordinator - International Business
Amazon
07.2017 - 06.2019
Online Sales & Customer Relationship
Caratlane
03.2016 - 03.2017
Category Associate - Retail Business Services
Amazon
05.2014 - 02.2016
MBA - Marketing & Human Resource
UNIVERSITY OF MADRAS