HASHNA
Kannur
Summary
Dynamic Network Engineer with three years of hands-on experience in network monitoring, troubleshooting, and managing enterprise infrastructure. Expertise in maintaining and upgrading Cisco and Aruba devices, optimizing server performance, and navigating cloud-based virtual environments. Recognized for translating complex technical challenges into efficient, scalable solutions through proactive monitoring, precise troubleshooting, and compliance-focused maintenance. Eager to leverage skills in a forward-thinking organization that prioritizes innovation, uptime, and security as core values.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Network Engineer
Light & Wonder
04.2023 - Current
- Reduced network downtime by implementing real-time monitoring strategies and optimizing alerting thresholds.
- Improved average resolution time and customer satisfaction by developing structured troubleshooting processes.
- Performed software upgrades and configuration management on Cisco and Aruba switches and routers across diverse customer environments.
- Hands-on experience with Cisco SD-WAN (vManage) for centralized policy configuration, monitoring, and troubleshooting.
- Procured and managed SD-WAN licenses for various network devices to support enterprise connectivity solutions.
- Monitored a large number of physical and virtual servers, ensuring availability in accordance with SLAs.
- Managed and monitored virtual machines and resources within the Microsoft Azure cloud environment.
- Utilized Auvik and NCM tools for real-time device performance monitoring, troubleshooting, and automated configuration backups.
- Conducted regular disk cleanup, disk expansion, and backup system verification to ensure infrastructure health.
- Created, managed, and resolved tickets for incidents, service requests, and changes in production and non-production environments.
- Generated monthly reports for audits and compliance, covering system performance, patching, and incident resolution trends.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Identified and remediated security vulnerabilities across both network devices and Windows servers.
- Performed monthly patching following Microsoft Patch Tuesday releases to ensure systems remain secure and compliant.
- Executed basic SQL queries for troubleshooting and validating system-level data.
Network Security Engineer (PALO ALTO NETWORKS PROJECT)
CSS Corp
03.2022 - 11.2022
- Worked on secure network architecture and cyber threat protection
- Configured routing, switching, IPsec, ISAKMP tunneling, and VPNs
- Troubleshot remote access issues and implemented IDS/IPS, Sandboxing
- Handled customer-facing troubleshooting and escalations
Senior Associate
Wipro Ltd.
09.2019 - 09.2021
- Mapping and network analysis responsibilities
Education
Bachelor of Technology - Electronic Engineering
VJEC
Kannur05-2018
Skills
- Network Monitoring & Troubleshooting
- Management of Cisco and Aruba infrastructure
- Cisco SD-WAN management
- Auvik, SolarWinds, NCM
- Microsoft Azure (VMs, Resource Monitoring)
- Windows Server Maintenance & Patch Management
- Vulnerability Remediation
- Firewall management
- Basic SQL query proficiency
- Incident, Request & Change Management (ITSM Tools)
- IP Subnetting, OSPF, NAT, ACL, VLAN
- Routing Protocols & Network Documentation
- Visio Diagramming for Network Topologies
Certification
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Fortinet NSE 1 & 2
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Tamil
Beginner (A1)
Timeline
Senior Network Engineer
Light & Wonder
04.2023 - Current
Network Security Engineer (PALO ALTO NETWORKS PROJECT)
CSS Corp
03.2022 - 11.2022
Senior Associate
Wipro Ltd.
09.2019 - 09.2021
Bachelor of Technology - Electronic Engineering
VJEC
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