Detail-oriented and proactive Fraud Specialist with a strong background in managing Fraud Prevention Operations within Payment Operations. Dedicated to ensuring compliance, efficiency, and client satisfaction through effective communication and problem-solving skills.
•Prevention within Payment Operations, ensuring adherence to timelines and resolution of exceptions.
•Conducted global client callbacks for validation, fostering strong client relationships and ensuring compliance with international payment practices.
•Identified and implemented process improvements, enhancing operational efficiency.
•Tracked procedural changes and facilitated team awareness and adaptation.