Hasif V Latheef
Summary
Results-driven IT Professional with 3+ years of experience in IT Support, Cloud Infrastructure, and Network Administration. Skilled in managing cloud platforms (AWS, Azure), configuring and maintaining CI/CD pipelines, and monitoring application performance using tools like AWS CloudWatch and Datadog. Expertise in automation, infrastructure management, and troubleshooting complex network and system issues. Proficient in Jenkins, Linux administration, and implementing DevOps best practices to improve deployment efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technical Support Engineer
P Square Toll Solutions India Pvt Ltd
01.2023 - Current
- Configured and maintained Jenkins CI/CD pipelines for application deployment and automation.
- Monitored infrastructure performance using AWS CloudWatch, Datadog, and Nagios to ensure system stability.
- Automated infrastructure provisioning and management using Ansible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed and troubleshot cloud infrastructure (AWS & Azure) to ensure high availability.
- Utilized RazorSQL and DBeaver SQL to manage and optimize database performance.
- Generated interactive and insightful reports using Power BI to aid decision-making.
- Integrated version control systems like Git and Bitbucket for seamless code collaboration.
- Collaborated with development teams to implement DevOps best practices, reducing deployment time by 30%.
- Ensured data backup and recovery using Acronis and implemented security measures following industry standards.
Network Support Engineer
Nigus Systems Pvt Ltd
06.2022 - 09.2022
- Monitored and maintained network performance to ensure seamless connectivity.
- Configured and managed IP devices, CCTV, and POS systems for clients.
- Provided remote support for 3CX customers and resolved connectivity issues.
- Diagnosed operating system errors, performed system upgrades, and handled disaster recovery tasks.
Network Engineer
Soften Technologies
02.2021 - 02.2022
- Installed and configured routers, switches, and wireless devices to enhance network security.
- Delivered end-to-end engineering and installation of route-based IP network solutions.
- Monitored security performance using Trellix and ensured system compliance.
- Provided software support for end users on POS and network devices.
Education
B.Tech - Computer Science & Engineering
PRIST University
09.2021
Skills
- CI/CD Pipelines (Jenkins)
- Infrastructure as Code (IaC)
- Configuration Management
- AWS (EC2, CloudWatch, S3)
- Azure
- Datadog
- Nagios
- Uptime Robot
- Shell Scripting
- Python (Basic)
- SQL Programming
- Git
- Bitbucket
- GitHub
- TCP/IP Protocols
- VPN Configuration
- Network Security
- IP Devices
- Trellix
- 3CX
Certification
- Microsoft Certified: Azure Administrator Associate
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Solutions Expert (MCSE) - Course Completion
Languages
English
Malayalam
Tamil
Training
- DevOps: Beginners to Advanced with Projects
- Master Program in Cloud Architect (AWS & Azure)
Timeline
Technical Support Engineer
P Square Toll Solutions India Pvt Ltd
01.2023 - Current
Network Support Engineer
Nigus Systems Pvt Ltd
06.2022 - 09.2022
Network Engineer
Soften Technologies
02.2021 - 02.2022
B.Tech - Computer Science & Engineering
PRIST University
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