Experienced and results-driven professional with 17+ years in payment solutions, specializing in government and enterprise partnerships. Expertise in developing high-impact alliances with PSUs, government bodies, and large corporations. Proven track record of driving revenue, building innovative payment solutions, and leading cross-functional teams to deliver scalable, compliant, and secure digital payment infrastructures. Strong ability to align commercial strategies with market needs, ensuring growth and market leadership in the payments sector.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Manager
Shivalik Small Finance Bank
07.2022 - 09.2023
Company Overview: PSU, Government Corporate
Led strategic alliances with government entities, PSUs, and large enterprises, driving business synergies and accelerating digital payment adoption
Designed and implemented business expansion strategies targeting government bodies and large corporations, ensuring alignment with regulatory frameworks (RBI, NPCI) and achieving market growth
Managed multi-crore commercial negotiations, structuring bespoke contracts and pricing models to drive revenue growth and deliver value to enterprise and government clients
Developed secure and scalable digital payment solutions (UPI, POS) tailored for the high-volume needs of government departments and large enterprises
Ensured all partnerships complied with government regulations and industry standards, while implementing risk management frameworks to mitigate operational and credit risks
Acted as the key liaison for government and enterprise partners, ensuring seamless onboarding and continuous support for operational excellence
Built and led a high-performing team focused on government and enterprise partnerships, fostering collaboration to support business objectives
PSU, Government Corporate
Increased Revenue by ₹50 Crore: Secured a multi-crore contract with Government to integrate UPI-based payment solutions across state departments, driving a 20% increase in digital payments and generating ₹50 crore in revenue
Expanded PSU Partnerships: Successfully partnered with major PSUs enhancing the company's payment gateway reach and generating an additional ₹50 crore annually
Digital Transformation: Onboarded the Government and large corporates for digital payment integration, processing over maximum transactions daily, resulting in a 25% increase in digital payment penetration
Reduced Fraud by 40%: Implemented AI-powered fraud detection systems across government and enterprise clients, reducing transaction fraud by 40% and improving security standards
Client Retention Rate of 98%: Maintained a 98% retention rate among key government and enterprise clients by delivering superior service, seamless onboarding, and consistent operational support
Industry Recognition: Recognized at the Digital India Summit as a leading provider of digital payment solutions in the government sector, boosting the company's market credibility and presence
Cluster Sales Manager
Yes Bank
07.2018 - 07.2022
Company Overview: PSU, Government Corporate
Responsible for managing and growing the Online and Offline business within PSU, Government & Corporate region by sales team as well individual
Consistently achieve individual and team sales targets, implementing strategic plans for success and executing innovative strategies that not only meet but exceed sales targets, driving the company's growth and revenue generation
PSU, Government Corporate
Zonal Manager
Abu Dhabi Islamic Bank
11.2017 - 07.2018
Company Overview: UAE
Exceptional at building and nurturing relationships with both new and existing clients, creating lasting partnerships that benefit both parties
A strong leader who values collaboration and teamwork, creating an environment where everyone feels valued and motivated to succeed together
A strategic thinker who can develop clear roadmaps and execute plans effectively to achieve company goals
Always staying informed about industry trends and changes, using this knowledge to stay ahead of the competition
Inspires and motivates teams to perform at their best, fostering a culture of excellence and achievement
A great communicator who can build strong connections with clients and colleagues alike
Adaptable and resilient in the face of challenges, thriving in dynamic and fast-paced environments
Committed to continuous learning and growth, always seeking new opportunities to improve and develop both personally and professionally
Responsible for Corporate and Retail business development
Handling a team of Sales and drive the business through them
UAE
Regional Manager
Noor Bank
08.2016 - 10.2017
Company Overview: UAE
UAE
Enterprise Sales Manager
Mashreq Bank
04.2014 - 06.2016
Company Overview: UAE
UAE
Team Leader - Corporates Salary account
HDFC Bank
Bangalore
03.2007 - 01.2011
Company Overview: Bangalore
Responsible for achieving the Branch Sales Budgets by managing the daily activities of Branch Sales Team which includes Business Development Executives, Relationship Managers and Branch front desk staff from our existing corporates
Responsible for Corporate and Retail business development
Handling a team of Sales and drive the business through them
Would be responsible for providing product and service solutions catering to transaction banking requirements like CASA, CC, POS & loan, Fixed Deposits, Trade forex, Electronic Transfers, Online Payment Gateway & other banking and financial products
Ensure branch profitability by delivery of all products
Strategies, plan, monitor and evaluate sales results, productivity levels and cross selling opportunities of the branch
Ensuring that the sales staff complies with all established policies and procedures including proper documentation and regulatory compliance and works in close coordination with Branch Head, Regional and Zonal teams
Training and development of the sales staff to ensure effective marketing, campaign management, sales process management and business development, selecting and recruiting sales staff
Bangalore
Education
Bachelor of Arts -
01.2006
Intermediate -
01.2003
Matriculation -
01.2001
Skills
Partnerships and Alliances with PSUs, government, and Enterprises
Expertise in payment gateways, UPI business, and POS systems
Network Development and Client Acquisition
Revenue growth and market penetration
Cross-Border Business Development in India and the UAE
Regulatory and Compliance Knowledge
Leadership and Team Development
Certification
Customer Relationship Management, Emirates Institute of Banking and Finance Studies, UAE, 2017
Retail Banking, Emirates Institute of Banking and Finance Studies, UAE, 2017
Credit Risk Management, Emirates Institute of Banking and Finance Studies, UAE, 2017
Digital Payments Professional
POS & Payment Solutions Specialist
Financial Regulatory Compliance
Certified Leadership in Financial Services
Peoplemanagementexperience
Technical grounding in performance management, discipline and grievance policies, and time management. Understanding of recruitment selection techniques, coaching and individual and team development.
Industryexperience
Exposure to working in a financial environment; minimum 17 years at banking institution.
Affiliations
Built a robust network in PSU, corporate, and hospitality etc. facilitating strategic client acquisitions
Led strategic partnerships with key PSUs, government entities, and enterprise clients
Recognized for achieving top-tier revenue growth across India and UAE markets
Spearheaded digital payment adoption initiatives, enhancing customer engagement
Honored for excellence in team leadership and development within senior management roles
Awarded for outstanding contributions to cross-border business expansion
Commended for driving regulatory-compliant processes in payment solutions
Achieved high-impact sales targets through strong account management and retention
Accomplishments
- Excellence in Revenue Growth
- Leadership Award
- Cross-Border Expansion Recognition
- Regulatory Compliance Excellence
- Top Sales Achievement
- Client Acquisition Excellence