Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
References
Timeline
Generic
Hasnain Aga

Hasnain Aga

Bengaluru

Summary

Results-driven operational leader with extensive experience in interior project coordination, successfully leading teams at RDash and Livspace to achieve over 50% revenue growth. Proven ability to maintain a conversion ratio above 35%, demonstrating expertise in design strategy and cross-functional communication. Recognized for driving customer success and delivering excellence in project management. Career aspirations include further elevating operational efficiency and fostering innovative design solutions.

Overview

8
8
years of professional experience

Work History

Regional Manager

RDash
Bangalore
05.2024 - Current
  • Building a team to start the regional office in the city, and expand the region and market presence in the South by onboarding B2B clients for interior construction and project management.
  • Managed regional operations, including inventory control, staffing levels, logistics, customer service, and P&L.
  • Managing the funnel of inbound and outbound leads, which are generated through various channels, and achieving a 10% higher conversion rate in H1.
  • Coordinating for interior projects with designers and the on-site team to ensure quality, timely handover, and adherence to budget constraints.
  • Developed an environment that emphasizes motivation, empowerment, teamwork, and a passion for providing exceptional service by assigning duties and observing performance to ensure adherence to the policy.
  • Collaborated with contractors and other professionals in the construction process.
  • Mentored and guided interior designers on proper processes and methodologies.
  • Developed and implemented strategies to increase market share in the region.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels

General Manager, Design

Livspace
Bangalore
08.2022 - 05.2024
  • Managing a team of over 40 employees and leading them to achieve business targets while maintaining a business portfolio of approximately 7 crores monthly.
  • Managing the overall project cycle from sales to design, and the execution phase.
  • Coordinated with design and on-site operations teams.
  • Leading the overall design of the projects, and the single point of contact for design meetings and escalations.
  • Cross-functional responsibilities with the category, product, and sourcing teams, and provide sales assistance for the designers to generate revenue.
  • Recruited, hired, and mentored new employees, and developed them into productive team members with excellent product knowledge by conducting training programs.
  • Prepare a financial revenue cycle, and provide an upward projection of the business cycle.
  • Identifying the risks and ensuring that the cancellation rate is reduced to less than 5% within the cohort.
  • Oversaw design development initiatives from concept through completion stages.
  • Developed and managed design strategies to ensure consistent delivery of high-quality products.
  • Managed the day-to-day operations of the design team, including scheduling, resource allocation, and budgeting.
  • Provided creative direction for projects from concept through completion, leading brainstorming sessions and workshops.
  • Analyzed customer feedback to identify areas of improvement in existing designs.
  • Established design standards across all products and platforms, ensuring cohesive experiences for users.

Design Manager

Vesta
Bangalore
04.2020 - 02.2022
  • Recruited, built, and managed one of the largest payroll teams in the Bangalore 'Vesta' Studio—13+ designers and partners—to successfully generate monthly P&L while consistently overperforming on monthly targets across metrics of growth, bookings, NPS, GMV, and cash collection.
  • Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
  • Assisted in recruiting, hiring, and training team members.
  • Rewarded for city-level top performance in sales: bookings, GMV, and over-achieving targets at the country level by over 50% in revenue.
  • Developed and implemented high-quality work environments, as measured through employee satisfaction ratings.
  • Maintained a consistency in the conversion ratio of above 35% on PP and 30% on MQL for a quarter.
  • Managed and monitored multiple concurrent design projects.
  • Drafted project briefs for designers outlining objectives, deliverables, timelines, and budgets.
  • Reviewed designs for accuracy, completeness, quality assurance and adherence to brand standards.
  • Coached designers on best practices related to creative problem solving techniques.

Interior Designer

FHD
Bengaluru
07.2019 - 03.2020
  • Project Owner - Complete the project lifecycle from client pitching, P&L, design, drafting, cross-functional team coordination, and escalation handling.
  • Overperforming individual sales targets (city level) across bookings, GMV, and cash collection in the first eight months, ensuring an early promotion to Business Manager - Sales and Design.
  • Rewarded for the highest monthly performance: 14 closures, and INR 150L GMV collection in a single day.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified process lags and took initiatives to improve by involving myself in feedback sessions with managers from various verticals.
  • Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
  • Created mood boards featuring fabric swatches, paint chips and other visual elements used in designing a space.
  • Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
  • Advised clients on how best to utilize available space within their homes or businesses.
  • Managed multiple projects simultaneously while meeting tight deadlines set by clients.

Architect

Thomas Associates
Bangalore
06.2016 - 06.2019
  • Consulted with clients to determine the functional and spatial requirements of the new structure.
  • Devised an overall strategy for documentation, and identified as-built designs and final building information models (BIM).
  • Worked closely with security engineers and private sector firms under contract with the agency.
  • Created new and innovative approaches to problems, and discussed strategies with project managers.
  • Assisted with designing residential and commercial projects.
  • Studied local architectural regulations and codes to assist with designing.
  • Researched zoning ordinances, building codes and other regulations related to construction projects.
  • Collaborated with engineers, surveyors and contractors on various aspects of construction projects.
  • Drafted conceptual diagrams, sketches and 3-dimensional models of proposed buildings or renovations.
  • Provided guidance on interior design elements such as furniture layout and fixtures selection.
  • Drafted detailed drawings of structures, specifying dimensions and materials needed.

Education

PG Diploma - Business Management

Osmania University
01.2021

Bachelor's Degree - Architecture

BMS College of Engineering
01.2016

Skills

  • Operational leadership
  • Interior project coordination
  • Design Coordination
  • Cross-functional communication
  • Project budgeting
  • Customer Success Management
  • B2B and B2C
  • Project Management
  • Design strategy
  • Design software proficiency
  • Project leadership
  • Design leadership

Accomplishments

  • Successful in establishing two B2B business verticals in residential and commercial segments.
  • Achieved 2x of targets by completing with accuracy and efficiency in a calendar year.
  • Achieved 24 bookings in a month of Dec 2021 against the target of 8 bookings.
  • Certified as the best Business Manager 3 times in a calendar year of 2021 and letter of appreciation at the end of year.
  • Achieved a 5 star rating during all the assessment terms.
  • Assisted in forming a community of like-minded people and building a B2B platform for the business.
  • Rewarded for (Country Level) top performance in design, GMV, and over-achieving targets (country level) in revenue for November.

Personal Information

  • Date of Birth: 06/12/92
  • Gender: Male
  • Marital Status: Married

Languages

Urdu
First Language
English
Proficient (C2)
C2
Arabic
Elementary (A2)
A2
Hindi
Advanced (C1)
C1
Kannada
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Regional Manager

RDash
05.2024 - Current

General Manager, Design

Livspace
08.2022 - 05.2024

Design Manager

Vesta
04.2020 - 02.2022

Interior Designer

FHD
07.2019 - 03.2020

Architect

Thomas Associates
06.2016 - 06.2019

PG Diploma - Business Management

Osmania University

Bachelor's Degree - Architecture

BMS College of Engineering
Hasnain Aga