Agile framework
Hayagreevan Vijayaraghavan
Scrum master and Test Lead - API/Services
Chennai,TN
Summary
- Enthusiastic and Energetic professional working to become a Product manager. Have initated and managed many new features for our products which has increased our Revenue by 10%
- Mission-focused Scrum Master with extensive experience coaching and mentoring highly skilled teams. Bilingual professional with more than 2 years of experience delegating tasks and managing projects.
- API/Services Test Lead with 9 years of testing experience committed to confirming proper functionality and usability of our product APIs before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
9
9
years of professional experience
2
2
Certificates
Work History
Product Scrum Master
HCL Technologies - Verizon (Telecom)
Chennai, TAMIL NADU
07.2020 - Current
- Working as a Scrum master and Business Analyst for a leading Telecom client - Verizon for the past 15 months.
- Involved in competitor analysis and GTM Strategies with a target of increasing revenue by 15%
- Co-defined the roadmap for our new Android TV products for the first two quarters of the year 2021
- Served as the main point of contact to drive effective communication between multiple teams and stakeholders, thereby leading to the product launch sooner into the market than our competitors.
- Analyzed our customer engagement metrics and initiated many new features and changes to our existing features by following the lean methdology and Agile framework (Build - Measure and Learn). These new features increased our revenue base by 12% and our customer engagement by 16%
- Worked closely with product management and technical stakeholders to clarify the schedule, status and details of each and every Epic and Requirement JIRAs.
- Led all Sprint planning, Sprint review, Sprint retrospective and daily sprint meetings with the development team and other stakeholders to prioritize and launch our product features.
- Supported the Product owner in managing the customer expectations and managed internal stakeholder communication leading to a successful product launch with new features.
QA Test Lead
HCL Technologies - Verizon (Telecom)
Chennai, Tamil Nadu
01.2016 - 06.2020
- Led a 4 member team in Services and console testing of Verizon set top box products - Sprint based testing (Scrum) for services and console APIs
- Handling Agile boards for Services testing and well versed in Scrum methodology in Agile.
- Well versed in finding the Root cause of any issue and segregating it to services team and client team based on the findings. Have been appreciated for the same by my Verizon manager.
- Worked in Splunk metrics for analyzing and identifying the customer issues in Production environment and raised several issues and improvements to get them fixed
- Spearheaded and certified a new product called On demand portal – TV 1.0 in both API and from STB and gained several appreciations for quality of work and On time delivery.
Systems Engineer
TCS - Humana (Healthcare)
Chennai, TAMIL NADU
09.2012 - 12.2015
- Involved in Regression testing, Smoke testing, Mobility testing, Mobile app testing.
- Worked as a Team Member and took care of the Pharmacy functional flow of the Physician Finder - Physician Finder helps quickly to find if any doctor, pharmacy, hospital or other specialist is in your network or in a particular ZIP code.
- Took care of the Entire MyHumana App and Rightsource App projects single handedly and was also involved in the production phase, thereby ensuring accurate delivery of the project within the specified Time
- MyHumana App provides quick and easy access to your Humana insurance information : Coverage, Claims and Benefits.
- RightSource App manages your prescriptions in one place with the Humana Pharmacy app! Set up pill reminders can also be set through this App.
Education
MBA in Finance (PGPM Flex) - Finance
Great Lakes Institute of Management
OMR, Chennai 09.2018 - 04.2021
Bachelor of Engineering - Electrical And Electronics Engineering
Sairam Engineering College
West Tambaram, Chennai 03.2008 - 04.2012
Skills
Advanced financial analysis
Problem resolution
Team management
Project organization
Test strategies and coverages
Decision Making
Customer interaction
Risk identification
Project Management
Scrum methodology
Problem identification
Story planning
Agile
Certification
Certified Scrum master by Scrum Alliance group
Interests
Lean Startup methodology
New Product Development and Product growth
Latest Technology - Early adopter
API/Services architecture
Writing Blogs
Additional Information
· Owning a blog website: https://businessstraightforward.com with business analysis and strategic analysis of companies and Industries
Blog Highlights
· Lean Startup: A Road to Success
Link: https://hayagreev.businessstraightforward.com/2020/06/lean-startup-road-to-success.html
· What will be the future of Vodafone? Is Telecom sector moving towards duopoly?Link: https://hayagreev.businessstraightforward.com/2020/01/what-will-be-future-of-vodafone-is.html
· Will Zomato's recent acquisition help them reduce cash burn? Has it gained advantage over Swiggy?Link: https://hayagreev.businessstraightforward.com/2020/01/will-zomatos-recent-acquisition-help_29.html
· Reinvent your Core business to remain profitableLink: https://hayagreev.businessstraightforward.com/2020/02/reinvent-your-core-business-to-remain.html
· The Art of DiversificationLink: https://hayagreev.businessstraightforward.com/2020/03/the-art-of-diversification.html
Timeline
"Becoming a Product Manager" Course in LinkedIn
10-2021
Product Scrum Master
HCL Technologies - Verizon (Telecom)
07.2020 - Current
Certified Scrum master by Scrum Alliance group
12-2018
MBA in Finance (PGPM Flex) - Finance
Great Lakes Institute of Management
09.2018 - 04.2021
QA Test Lead
HCL Technologies - Verizon (Telecom)
01.2016 - 06.2020
Systems Engineer
TCS - Humana (Healthcare)
09.2012 - 12.2015
Bachelor of Engineering - Electrical And Electronics Engineering
Sairam Engineering College
03.2008 - 04.2012