Hayden Bedell
Valparaiso
Summary
Driven and adaptable with hands-on experience in customer service, operations, and team leadership across hospitality and small-business environments. Proven ability to manage daily operations, resolve customer issues, and lead teams to success. Pursuing an MBA with a strong foundation in communication, problem-solving, teamwork, leadership, and efficiency.
Overview
5
5
years of professional experience
Work History
Outside Operations (Full-Time)
Sand Creek Country Club
05.2024 - 08.2024
- Provided customer service to club members and guests, ensuring a welcoming and professional atmosphere
- Managed outside operations including golf cart fleet, practice facilities, and course, maintaining a high standard of cleanliness and efficiency
- Assisted golfers with equipment, course navigation, and other needs to enhance their experience
- Handled reservations, inquiries, and complaints promptly and courteously, resolving issues to ensure member satisfaction
- Collaborated with other staff to coordinate events and tournaments, ensuring smooth execution and positive outcomes
Driver
Hungry Howie’s
06.2022 - 05.2024
Line Cook (2019-2020)/Manager (2021)
Pizza Pete
06.2019 - 07.2021
- Supervised daily operations, ensuring smooth service, food quality, and customer satisfaction
- Trained, scheduled, and managed team members to maintain efficiency and a positive work environment
- Handled customer concerns with professionalism, resolving issues to uphold brand reputation
- Managed inventory and supply orders, reducing waste and controlling food costs
Education
MBA - Business Administration
Valparaiso University
Valparaiso, IN05-2026
Bachelor of Arts - History, Minor in Secondary Education
Valparaiso University
Valparaiso, IN05.2025
Skills
- Intangible: Interpersonal, Work Ethic, Attitude, Teamwork, Leadership, Friendly, Collaboration, Attention to Detail
- Technical: Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Research
Timeline
Outside Operations (Full-Time)
Sand Creek Country Club
05.2024 - 08.2024
Driver
Hungry Howie’s
06.2022 - 05.2024
Line Cook (2019-2020)/Manager (2021)
Pizza Pete
06.2019 - 07.2021
MBA - Business Administration
Valparaiso University
Bachelor of Arts - History, Minor in Secondary Education
Valparaiso University
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