Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Hartley

New Albany

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

6
6
years of professional experience

Work History

Frontend Checkout Ta

Walmart
New Albany
08.2024 - 05.2025
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Balanced daily transactions on a computerized point-of-sale system.

Customer Service Representative

Circle K Gas Station
O'Fallon
01.2021 - 02.2023
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
  • Assisted customers in locating items throughout the store.
  • Verified age requirements for purchase of alcohol and tobacco products.

Barista

Starbucks
New Albany
10.2019 - 12.2020
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

High School Diploma -

Fivay High School
Hudson, FL
06-2019

Skills

  • Customer service
  • Cash handling
  • Point-of-sale operation
  • Time management
  • Communication skills
  • Adaptable problem solving
  • Professional demeanor
  • Friendly and outgoing
  • Cleaning and sanitizing
  • Positive attitude
  • Verbal and written communication
  • Organization and prioritization
  • Collaborative teamwork

Timeline

Frontend Checkout Ta

Walmart
08.2024 - 05.2025

Customer Service Representative

Circle K Gas Station
01.2021 - 02.2023

Barista

Starbucks
10.2019 - 12.2020

High School Diploma -

Fivay High School

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Haylee Hartley