Heather Barney

• Provide monthly report updates to management
• Assist with day-to-day operations, working efficiently and productively with all team members
• Creation of Work Orders via multiple programs: SAP, Power Plant and FAM Database
• SAP Super User
• Responsible for Budget Entries in SAP
• Creation of WBSs, obtaining approvals per the Governance Policy, and FERC and RUN reviewing for Work Orders
• Serve as a strategic point of contact for multiple departments
• Reviewing of POs and PRs for purposes of placing WOs In Service
• Maintaining day to day updates and close outs of WOs
• Responsible for Rate Case deadlines
• Generation Work Order close outs

All duties and responsibilities are the same as my current role. I started as a contractor with Meridian Services working in the Timesheet Department. After approximately 2 years, I transferred over to the Work Order Initiation Team. I recently went internal with NIPSCO in September of 2025 maintaining the same roles and responsibilities as I did with Meridian Services.

• Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted in training new tellers on operational procedures and customer engagement techniques.
• Maintained compliance with banking regulations and internal policies to mitigate risks.
• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Opened new accounts for customers
• Opened CDs for customers