Heather Miller
Staunton
Summary
Compassionate approach in assisting patients with daily living activities and maintaining accurate electronic health records ensures high standards of care in both manufacturing and healthcare settings.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Certified Nursing Assistant
Majestic Care of Deming Park
Terre Haute
04.2026 - 07.2026
- Assisted residents with daily living activities and personal care needs.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs and reported changes to nursing staff promptly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with walking by providing support and guidance. with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided emotional support to residents through active listening and engagement.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented patient information accurately in electronic health records systems.
- Maintained cleanliness and organization of resident rooms and common areas.
- Cleaned and sanitized patient rooms according to established protocols.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Participated in training new staff on care protocols and facility procedures.
Security Guard
Allied Universal
Terre Haute
12.2023 - 10.2025
- Monitored premises to ensure safety and security of staff and visitors.
- Managed access control for authorized personnel and visitors at entry points.
- Responded to security alarms and emergencies, ensuring safety of all individuals present.
- Assisted in emergency response procedures and coordinated with local authorities.
- Completed incident reports accurately for documentation and review processes.
- Completed incident reports regarding violations of policies or procedures.
- Observed surveillance cameras for any suspicious activity or intruders.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Collaborated with team members to maintain a secure environment effectively.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Issued visitor badges and access cards to authorized personnel.
- Administered first aid in accordance with training guidelines.
- Assisted with searches of personnel, vehicles, packages.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided customer service by addressing concerns and guiding visitors appropriately.
- Provided customer service assistance to staff and visitors in a professional manner.
- Searched bags manually to identify prohibited items and contraband.
Education
Associate of Science - Medical Specialities
College America
Colorado Springs, CO02-2013
Associate of Science - Veterinary Assistant
Pima Medical Institute
Colorado Springs, Co11-2010
High School Diploma -
Riverton Parke Jr-Sr High School
Montezuma, IN05-1999
Some College (No Degree) - Certified Nursing Assistant
Premier Healthcare Training Services
Terre Haute, INSkills
- Direct patient care
- Activities of daily living
- Mobility assistance
- Transporting patients
- Patient lifting
- Bathing assistance
- Dressing assistance
- Toileting assistance
- Geriatric care
- Dementia and Alzheimer's care
- Companionship and emotional support
- Electronic health records
- Electronic charting
- Condition monitoring
- Observing responses
- Behavior documentation
- HIPAA compliance
- Time management
- Critical thinking
- Communication skills
- Active listening
- Customer service
- Team collaboration
- Crisis management
- Attention to detail
- Housekeeping duties
- Heavy Lifting
- Transport logistics
- Ambulation assistance
- Compassionate
- Electronic charting
- Observing responses
- Transfer techniques
- Crisis management
- Dressing assistance
Certification
- Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Majestic Care of Deming Park
04.2026 - 07.2026
Security Guard
Allied Universal
12.2023 - 10.2025
Associate of Science - Medical Specialities
College America
Associate of Science - Veterinary Assistant
Pima Medical Institute
High School Diploma -
Riverton Parke Jr-Sr High School
Some College (No Degree) - Certified Nursing Assistant
Premier Healthcare Training Services