HEATHER SEBASTIAN
North Liberty
Summary
Qualified Sonographer with a strong background in clinical settings and caregiving, transitioning back into the workforce. Committed to prioritizing patient needs while fostering strong relationships with patients and colleagues, ensuring a collaborative and supportive environment. Eager to embrace new challenges and opportunities for growth, demonstrating dedication to lifelong learning and professional development. Ready to leverage skills and experience to make a meaningful impact in a new role.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Intern
Lutheran Kosciusko Hospital
07.2025 - Current
- Conducted detailed abdominal, pelvic, superficial, and vascular sonographic examinations to support accurate diagnoses.
- Completed obstetric scans on patients across all stages of pregnancy.
- Supported radiologists in completing procedures such as paracentesis, thoracentesis and biopsies, and by preparing detailed sonographic reports for review on all cases.
- Optimized image quality through meticulous attention to detail and appropriate selection of transducers, settings, and display parameters.
- Captured images using mobile equipment in emergency rooms, and patients' bedsides.
- Obtained comprehensive patient medical histories, contributing to more accurate and effective treatment plans.
- Increased clinic operational efficiency by organizing and maintaining medical inventory, supplies, and clean rooms.
- Assisted in training new sonographers, sharing expertise in imaging techniques and best practices for patient care.
- Provided exceptional patient care by adapting examination techniques to accommodate patients with special needs or unique circumstances.
- Promoted patient safety by adhering to infection control protocols and proper equipment usage guidelines.
- Fostered a positive work environment through open communication, teamwork, and a commitment to continuous improvement within the diagnostic medical sonography profession.
- Reduced patient anxiety by establishing rapport with patients by addressing any concerns and providing an explanation of the exam prior to beginning.
Licensed Insurance Agent
Bloom Insurance Agency
07.2023 - 07.2025
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Completed applications to enroll seniors into Medicare advantage plans placing me in the top 10% of sales agents.
- Assisted in onboarded 600+ new hires during ramp up phase of the 2024 season, managing a zoom classroom and tracking attendance, class participation, and exam scheduling for 70+ students at a time.
Homemaker
07.2014 - 07.2023
- Utilized multiple software platforms to complete recordkeeping, budget writing, household schedule, and effective management of home.
- Administered education for 5 homeschooled children.
- Trained children in daily tasks and time management.
Inbound Call Center Sales Representative
Liveops Remote Call Center
09.2012 - 07.2014
- Processed inbound insurance claim calls for Allstate insurance.
- Audited calls of other agents to insure quality and compliance.
- Managed and maintained own schedule.
- Handled high workload by being organized with various assignments, deadlines, and instructions.
Private Caregiver
Marcia Lemon
11.2005 - 06.2010
- Kept clients' homes clean, safe and sanitized at optimal levels.
- Managed clients' medication and basic treatments for wide-ranging medical conditions.
- Handled emergency situations with complete calm and care for individual needs.
- Documented care provided with details about activities, behaviors and concerning incidents.
Education
Associate of Science - Diagnostic Medical Sonography
John Patrick University of Health And Applied Sciences
South Bend, IN08.2026
Skills
- Patient care
- Diagnostic imaging
- Time management
- Attention to detail
- Problem-solving abilities
- Team collaboration
- Patient safety
- HIPAA
Accomplishments
- Completed the first step in earning my ARDMS certification by passing the Sonographic Principles and Instrumentation (SPI) examination.
- Logged over 900 hours of clinical practice at Lutheran Kosciusko Hospital, sharpening critical thinking and clinical decision-making skills.
- Conducted more than 500 examinations including Vascular, Abdomen, and GYN/OB.
Certification
- First Aid/CPR Certified
Timeline
Clinical Intern
Lutheran Kosciusko Hospital
07.2025 - Current
Licensed Insurance Agent
Bloom Insurance Agency
07.2023 - 07.2025
Homemaker
07.2014 - 07.2023
Inbound Call Center Sales Representative
Liveops Remote Call Center
09.2012 - 07.2014
Private Caregiver
Marcia Lemon
11.2005 - 06.2010
Associate of Science - Diagnostic Medical Sonography
John Patrick University of Health And Applied Sciences