Heather Shelton
Corydon
Summary
Self driven, and determined with a broad range of skills ranging from construction, production, office work, to healthcare operations. Dynamic professional with a record excelling in customer relations and attention to detail. Positive attitude with demonstrated entrepreneurial spirit by successfully managing multiple businesses, enhancing product quality.
Overview
15
15
years of professional experience
Work History
Electric Dolly Operator
Farbest Foods Inc
06.2019 - 03.2020
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Facilitated smoother onboarding process for new machinery through creation of detailed operating manuals.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Business Owner
Cold War Comforters, LLC
08.2014 - 09.2016
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
Business Owner
Savannah River Nursing, LLC
08.2011 - 08.2014
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Manager
Quality Craft Construction, INC
09.2006 - 03.2007
- Supervised a team construction workers to maintain productivity and quality of work.
- Figured materials for all aspects of Home building & post frame buildings.
- Worked directly with supply vendors & subcontractors to ensure proper & timely delivery of materials.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
- Negotiated contracts with suppliers and subcontractors to confirm fair pricing and quality service.
- Assisted in all aspects of the construction process to ensure completion per set deadlines & punchlists. Including but not limited to; painting, including trim, finishing drywall, framing, roofing, concrete finishing.
Office Secretary
Custom Builders Construction, LLC
03.2005 - 09.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Managed filing system, entered data and completed other clerical tasks.
- Responded to inquiries from callers seeking information.
Education
Certificate of Practical Nursing - Nursing
Vincennes University
Jasper, IN05-2006
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Work Planning and Prioritization
- Business planning
- Employee training
Timeline
Electric Dolly Operator
Farbest Foods Inc
06.2019 - 03.2020
Business Owner
Cold War Comforters, LLC
08.2014 - 09.2016
Business Owner
Savannah River Nursing, LLC
08.2011 - 08.2014
Manager
Quality Craft Construction, INC
09.2006 - 03.2007
Office Secretary
Custom Builders Construction, LLC
03.2005 - 09.2006
Certificate of Practical Nursing - Nursing
Vincennes University
Similar Profiles
Ryan PageRyan Page
Nighttime Sanitation at Farbest FoodsNighttime Sanitation at Farbest Foods
Brandon BondBrandon Bond
Maintenance Technician at Farbest FoodsMaintenance Technician at Farbest Foods
Brent BrazierBrent Brazier
Evening Operations/Sanitation Manager at Farbest Foods Inc.Evening Operations/Sanitation Manager at Farbest Foods Inc.
Luke HenryLuke Henry
Produce Clerk at Jayc Food StoreProduce Clerk at Jayc Food Store
Jason DyerJason Dyer
Store Manager of Operations at KrogerStore Manager of Operations at Kroger