Heather Whorton
Greenfield
Summary
Demonstrated experience in packaging and assembly processes, ensuring products are securely wrapped using appropriate materials. Responsibilities included assembling cardboard boxes to meet specific customer requirements and assisting on the assembly line as needed. Maintained high standards of operational efficiency and quality assurance while adhering to safety compliance protocols. Effective communication and attention to detail contributed to accurate labeling and record keeping throughout the shipping process.
Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Packer
Allegion
Greenfield
09.2021 - Current
- Wrapped items securely using appropriate packing materials.
- Assembled cardboard boxes according to customer specifications.
- Provided assistance in the assembly line when needed.
Picking and Packing
UPS Warehouse
Indianapolis
09.2020 - 07.2021
- Packing boxes in a bag by labeling the bag and transporting it to its next destination via convey belt.
- These procedures are repeated for shipment.
Intern
Brookside Elementary
Indianapolis
01.2021 - 05.2021
- Company Overview: (Social Worker)
- Assisting clients in receiving services by telephone and in person.
- Offering information and supporting clients and their families.
- Contacting and making referrals to other agencies and services.
- Maintaining accurate records and preparing reports
- (Social Worker)
Intern
John Boner Center
Indianapolis
08.2020 - 12.2020
- Company Overview: (Counselor)
- Effectively communicate in writing and prepare written and electronic documents
- Provides consultation to staff, faculty, and parents seeking assistance with troubled students or those with mental health issues.
- Maintains up-to-date clinical documentation via our electronic recordkeeping system.
- (Counselor)
Call Agent
Eastern Call Center
Indianapolis
04.2019 - 08.2020
- Answer incoming calls and respond to customer's emails by
- Management and resolve customer complaints
- Process orders, forms, and application
- Document all call information according to standard operating procedures
Cashier
Walmart
Indianapolis
03.2017 - 02.2019
- Scanning customers items and ensuring pricing is correct by assembling and securing each item in the bag.
- Collected payment by cash, check, credit cards, vouchers, or debits cards using coordination skills to ensure good services.
- Purvey receipts, refunds, credits, or change to customers by implementing customer services skills are equitable.
Youth Sales Associate
Burlington Coat Factory
Indianapolis
06.2016 - 08.2017
- Cleaned display cases, shelves, and aisles to ensure an orderly environment for customers
- Greeted and counseled customers on the merchandise
- Stocked shelves and racks with merchandise to establish an alluring style approach
- Set up publicize signs and displays merchandise to promote sells and seize customers
Participant
Team Works Program
Indianapolis
06.2015 - 01.2017
- Collaborated with my colleagues to ensure each task is attained
- Assisted to build resumes by addressing the standard format of a resume
- Prepared me for Interviews by instructing how to dress and to answer standard questions
- Practice on presentations to utilize the ability to present in front of an audience
Education
Bachelor of Social Work - Psychology, African Studies
Indiana University-Purdue University Indianapolis (IUPUI)
IN05.2022
Skills
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Record keeping
- Operational efficiency
- Quality assurance
- Labeling accuracy
- Reading comprehension
- Labeling
- Safety compliance
- Time management
References
- Prince Commodore, Director Counselor, (317) 840-8948, princecommod@gmail.com
- Ashley Martin, Supervisor, (574) 361-0115, ashraymar@yahoo.com
- Eldrick Bullock, Supervisor, (317) 518-0900, ebullock@transitionresources.org
Honors And Awards
- 21st Century Scholar, 08/2012
- Team Works Scholar, 08/2017
- Foster Success Scholar, 08/2017, 05/2018
- Division of Undergraduate Education Spring Awards Convocation, IUPUI, 04/2018
Timeline
Packer
Allegion
09.2021 - Current
Intern
Brookside Elementary
01.2021 - 05.2021
Picking and Packing
UPS Warehouse
09.2020 - 07.2021
Intern
John Boner Center
08.2020 - 12.2020
Call Agent
Eastern Call Center
04.2019 - 08.2020
Cashier
Walmart
03.2017 - 02.2019
Youth Sales Associate
Burlington Coat Factory
06.2016 - 08.2017
Participant
Team Works Program
06.2015 - 01.2017
Bachelor of Social Work - Psychology, African Studies
Indiana University-Purdue University Indianapolis (IUPUI)