Heather Wu
Columbus
Summary
Dedicated student with good grades in STEM classes, as well as experience in managing workplace operations and working with customers while maintaining a positive attitude. Proven track record of working well with teams, and teaching other necessary skills through effective training and leadership.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Restaurant Manager
Chopstick Asian Restaurant
08.2024 - Current
- Managed operations to ensure a high level of efficiency and quality in service.
- Checked inventory and ordered needed supplies.
- Met, greeted, and took feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales and transactions for accurate financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of customers.
- Trained and supervised staff.
Restaurant Cashier
Ru Yi
09.2022 - 08.2024
- Assisted in menu knowledge training for new employees.
- Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
- Handled high volumes of customer transactions accurately.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
Education
No Degree -
Columbus North High School
Columbus, IN 05.2001 -
Skills
Staff management
Team management
Customer engagement
Organization and prioritization
Conflict resolution techniques
Multitasking Abilities
Problem-solving
Adaptable
Timeline
Restaurant Manager
Chopstick Asian Restaurant
08.2024 - Current
Restaurant Cashier
Ru Yi
09.2022 - 08.2024
No Degree -
Columbus North High School
05.2001 -
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