HEEFZAN SHAIKH
Mumbai
Summary
A highly motivated and results-driven Assistant Manager in Logistics and Operations with extensive experience in optimizing supply chain processes, vendor management, and operational efficiency. Proven track record of driving significant improvements in logistics capacity, profitability, and customer satisfaction. Skilled in negotiating transport rates, developing strong 3PL partnerships, and enhancing performance metrics such as OTIF.
Overview
7
7
years of professional experience
Work History
Assistant Manager – Logistics & Operations
JSW One Platforms
05.2024 - Current
- Increased logistics capacity from 4,000 MT to 14,000 MT, achieving a 10x growth within 8 months.
- Boosted logistics margin from 1.8% to 3.2%, resulting in improved profitability.
- Enhanced OTIF performance from 78% to 97% by optimizing vehicle placement and improving delivery processes.
- Negotiated transport rates, boosting business reliance from 85% to 90%.
- Initiated efforts to strengthen 3PL partnerships, driving revenue growth and improving cost efficiency across logistics operations.
- Improved logistics operations efficiency by 5x through the implementation of new structures, pre-emptive planning processes, and SOPs, in collaboration with cross-functional teams including Sales, Business Operations, and Production.
- Proficient in logistics management software, transportation management systems (TMS).
- Supervised day-to-day operations to meet performance, on time vehicle placement, and service expectations, ensuring operational excellence.
- Managed inventory levels and stock flow, coordinating with warehouses to reduce excess stock and minimize stockouts.
- Managed the onboarding of vendors and developed vendor scorecards to evaluate performance.
- Developed RFQs for private brands, including input and output sheets to streamline the process.
Team Manager / Senior Business Associate
Porter
07.2022 - 04.2024
- Creating strategic growth plan for existing category, such as two-wheelers (2W)
- Designing pricing strategy for 2W (two-wheeler) category based on market potential and consumer insights is crucial for long-term success
- Launching new category involves comprehensive approach that covers various aspects, including Go-To-Market (GTM) strategy, positioning.
- Researching and analyzing data and market insights, identify opportunities, and stay competitive.
- Using SQL, Snowflake, Excel and Advanced Excel, data visualization and other tools to evaluate data and analyze data.
- Building and maintaining sustainable supply base and sourcing of partners is essential for long-term success of business
- Customer and Market feedback, Survey method to evaluate product changes as per requirement
- Vendor management and account management of B2B customers.
- Work closely with different stakeholders to achieve weekly, monthly and annual targets.
- Lead and supervised team of 26 individuals, effectively delegating tasks and ensuring efficient workflow to consistently meet project deadlines.
Senior Fleet Manager
Swiggy
01.2019 - 07.2022
- Managing and controlling voluntary attrition and addressing issues with absenteeism, including absconders, require proactive and well-structured approach
- Improve and Maintain promised SLA for better customer experience
- Conduct regular field audits and classroom training at individual level for better experience
- Handling fleet of 1050 Partners for South Mumbai region
- Managing area and meeting login targets to achieve expected login for area level and achieve
- Initiatives for improving areas and solving hub level issues and worked on bad orders Utilization & Efficiency for area level
- Initiatives taken to solve DP issues through G – form and giving solution to DPs.
- Manage and maintain assigned fleets to make sure assigned area should be serviceability.
- Developed new branding initiatives and implemented uniform fleet design to increase brand exposure
Senior Operations Executive
Endeavor Careers Pvt Ltd
02.2018 - 12.2018
- To manage and develop business of center in Western Mumbai
- Maintaining and managing records both in Hard and Soft formats
- Assisting faculties with student issues like leaves, extra lectures, grievances and other queries
- Maintaining cordial relations with vendors for better prices and services
- To manage back-end data in ERP Software this would enable us to sort and work on data systematically.
Education
MBA - Operations
Narsee Monjee Institute of Management Studies
Mumbai04.2022
BBA - Marketing
S.I.E.S College of Commerce And Economics
Mumbai06.2016
Skills
- Problem-Solving
- Analytical & Critical Thinking
- Microsoft Word / Excel
- Communication skills
- Customer Relationship
- Decision-Making
- Planning & Logistics Integration
- Vendor & Supplier Relations
- Transportation & Fleet Management
Timeline
Assistant Manager – Logistics & Operations
JSW One Platforms
05.2024 - Current
Team Manager / Senior Business Associate
Porter
07.2022 - 04.2024
Senior Fleet Manager
Swiggy
01.2019 - 07.2022
Senior Operations Executive
Endeavor Careers Pvt Ltd
02.2018 - 12.2018
MBA - Operations
Narsee Monjee Institute of Management Studies
BBA - Marketing
S.I.E.S College of Commerce And Economics
Similar Profiles
Ayush KhandeliaAyush Khandelia
Assistant General Manager at JSW One PlatformsAssistant General Manager at JSW One Platforms
SATHISH KUMAR SKSATHISH KUMAR SK
Senior Manager at JSW One PlatformsSenior Manager at JSW One Platforms
Karan SharmaKaran Sharma
Regional Manager at JSW One PlatformsRegional Manager at JSW One Platforms
Rohit PandeyRohit Pandey
Associate Technical Support Engineer at Red HatAssociate Technical Support Engineer at Red Hat
Neha KumbhareNeha Kumbhare
Business Analyst at Harbinger SystemsBusiness Analyst at Harbinger Systems