Overview
Work History
Education
Skills
Availability
Timeline
Generic

Heem Amin

Kitchener

Overview

4
4
years of professional experience

Work History

Mobile Sales Associate

Samsung SmartCafe
06.2022 - 07.2023
  • Manage the business's day-to-day activities, such as inventory control, cash handling, and opening and closing protocols.
  • Increase sales by practicing good merchandising tactics and keeping an eye on price and product positioning
  • Closed deals with at least 34% of the footfall every month
  • To guarantee excellent customer service and product expertise, train and mentor employees
  • Regularly conduct performance reviews and offer feedback to team members
  • Work with the store manager to create and carry out action plans to meet KPIs and sales goals
  • Assure adherence to health and safety laws and corporate policies and procedures
  • Respond promptly and expertly to consumer questions and concerns

Solution Shop Associate

Staples Canada
09.2024 - 12.2024
  • Assisted customers with printing, copying, scanning, and other self-service needs, ensuring a seamless customer experience.
  • Managed the print production workflow, troubleshooting equipment and maintaining supply levels.
  • Provided expert guidance on Staples' printing services, including custom print jobs, banners, and business cards.
  • Handled transactions efficiently using the POS system while maintaining a high level of accuracy.
  • Adapted quickly to changing customer needs and store demands, demonstrating flexibility and problem-solving skills.

Print Expert

Print Hub
01.2021 - 03.2022
  • Assisted customers with print job specifications, ensuring accurate execution of orders including paper type, color preferences, and design formatting
  • Operated and maintained advanced printing, scanning, and binding equipment, troubleshooting issues to ensure smooth workflow
  • Managed digital file processing, converting files as needed and ensuring proper formatting for high-quality output
  • Monitored and restocked supplies such as paper, ink, and finishing materials, optimizing inventory to meet fluctuating customer demand
  • Ensured quality control by reviewing print jobs for consistency, alignment, and color accuracy before final delivery to clients

Education

Bachelor of Science - Computer Engineering

Pandit Deendayal Energy University
Gandhinagar
05-2022

Skills

  • Highly energetic, friendly, and able to adapt to change quickly
  • Excellent interpersonal and communication skills
  • Fluent in English, Hindi and Gujarati
  • Outstanding communication and leadership abilities
  • Competent with POS and Microsoft Office systems; able to focus and multitask in a hectic work environment
  • Emphasizing efficiency and correctness
  • Superior organizational skills with the creative ability to develop new programs
  • Technical know-how and comfortable working with Microsoft
  • Office and similar software

Availability

Everyday

Timeline

Solution Shop Associate

Staples Canada
09.2024 - 12.2024

Mobile Sales Associate

Samsung SmartCafe
06.2022 - 07.2023

Print Expert

Print Hub
01.2021 - 03.2022

Bachelor of Science - Computer Engineering

Pandit Deendayal Energy University

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Heem Amin