Heemanshu Saxena
Seasoned sales Professional with excellent track record
Indore
Summary
Dedicated Sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Proactive and meticulous Sales Manager with over 18 years of experience in Sales and Customer service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Asst. Manager
Azure Knowledge Corporation Ltd.
06.2021 - Current
- Monitoring multiple Projects which included Seller Onboarding for a world largest online selling platform
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managing Hyperlocal business for Organisation and oversee Field operation of entire MP region
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Sales Manager
ICICI PRUDENTIAL LIFE INSURANCE
03.2020 - 02.2021
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Branch Manager
ADARSH CREDIT CO-OPERATIVE SOCIETY LTD. (MULTISTATE)
11.2013 - 10.2019
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Consulted customers to boost product sales and services.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
Associate Sales Manager
IndusInd Bank Ltd.
07.2011 - 09.2013
- Managed a team of sales associates, providing coaching and feedback to improve individual performance and overall department success.
- Continuously enhanced product knowledge staying updated latest industry developments trends facilitated persuasive presentations prospects/customers alike.
- Analyzed competitors'' offerings devised innovative ways pitch our products as superior alternatives leading an edge marketplace competition.
- Coordinated cross-functional teams involving product development, operations finance to ensure seamless execution of client projects.
- Identified excellent channel partner in order to grow business
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Relationship Manager
Religare Securities Ltd.
02.2010 - 06.2011
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Collaborated with internal teams to resolve client issues quickly and efficiently.
- Streamlined processes for managing client interactions, leading to improved response times and higher levels of satisfaction.
- Addressed and resolved customer complaints and issues to improve satisfaction.
Sales Officer
ICICI BANK LTD.
7 2007 - 02.2010
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Education
Bachelor of Arts -
Vikram University
Skills
Creating big customer accounts, Commercial negotiations & Sales cycles, and corporate documentation, & Retail sales, Banking Sales
DCO (Diploma in Computer Operation): Basic Knowledge of Computer
Product and service knowledge
Customer Relations
Sales Strategies
Sales Growth
Customer Relationship Management (CRM)
Achievement
Awarded with Golden Batch in March 2009 for sourcing Highest number of Accounts & I got promoted for company Payroll during my tenure with ICICI BANK.
Timeline
Asst. Manager
Azure Knowledge Corporation Ltd.
06.2021 - Current
Sales Manager
ICICI PRUDENTIAL LIFE INSURANCE
03.2020 - 02.2021
Branch Manager
ADARSH CREDIT CO-OPERATIVE SOCIETY LTD. (MULTISTATE)
11.2013 - 10.2019
Associate Sales Manager
IndusInd Bank Ltd.
07.2011 - 09.2013
Relationship Manager
Religare Securities Ltd.
02.2010 - 06.2011
Sales Officer
ICICI BANK LTD.
7 2007 - 02.2010
Bachelor of Arts -
Vikram University
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