Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heena

New Delhi

Summary

Skilled in reconciling accounts, identifying discrepancies, and resolving billing issues promptly. Strong attention to detail and numerical accuracy, with a commitment to maintaining confidentiality and upholding the highest standards of integrity in financial transactions.

Efficient billing and posting clerk with background in managing accurate and timely billing processes, including invoices and account statements. Possess strong organizational skills and adept at data analysis to ensure billing accuracy, leading to improved customer satisfaction. Proven track record in streamlining procedures for more efficient workflow and reducing discrepancies in financial postings.

Overview

6
6
years of professional experience

Work History

Billing Specialist

Shri Raghuveer jeweller
03.2021 - Current
  • Resolved discrepancies between customers' remittances and invoices received.
  • Investigated incorrect billings and processed refunds as necessary.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Answered customer inquiries regarding billings, payments, account status.

Sales Associate

Rama Krishna jewellers
New Delhi
03.2019 - 02.2021
  • Placed special orders or called other stores to find desired items.
  • Demonstrated product features and benefits for customers' needs.
  • Processed credit card transactions quickly and securely.
  • Handled returns and exchanges according to company policies.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Bachelor of Arts - Art Education

Delhi University
Moti Baagh
10-2019

Master of Arts - Art Education

Ignou
Nehru Nagar

Skills

  • Invoice processing
  • Payment reconciliation
  • Customer inquiries
  • Refund processing
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Team collaboration
  • Self motivation
  • Billing software proficiency
  • Problem-solving abilities

Timeline

Billing Specialist

Shri Raghuveer jeweller
03.2021 - Current

Sales Associate

Rama Krishna jewellers
03.2019 - 02.2021

Bachelor of Arts - Art Education

Delhi University

Master of Arts - Art Education

Ignou
Heena