Heena Gupta
Gurugram
Summary
Experienced Tech Lead with a proven track record at Expedia, driving a 10% increase in flight conversion through innovative architecture and strategic planning. Expert in micro-frontend architecture (PWA, react.js, typescript, GraphQL), micro-services design and team leadership, fostering collaboration and technical mentorship to enhance project execution and quality assurance.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Tech lead
Expedia
07.2024 - 02.2026
- Led a team of 9 engineers (Web, iOS, Android, Backend); provided technical mentorship, conducted performance reviews, and ensured project execution
- Designed and delivered architecture for Flights Price Tracking, Predictions, and Deals across web/mobile; defined technical roadmap and collaborated with Product/Design
- Launched email, push notification opt-in, and deals features; improved flight conversion by 10%
- Owned Quality KPI for Flights; automated opex reporting and instituted defect SLAs, sustaining ≥90% KPI adherence
Software Development Engineer - III
Expedia
07.2020 - 07.2024
- Owned Price Tracking and Predictions workstream for Flights Shopping PWA, enhancing features like deals playback and MAD Sheet.
- Led PWA performance initiatives (prefetching, preemptive search, slicing); improved usable time by 500ms and reduced non-supply overhead by 600ms
- Managed Flights Shopping PWA and Shared UI Flights; established HLD-driven design process, increasing component and code reuse.
- Published technical blogs on my contributions, which were featured in the official Expedia blog and InfoQ (links). Spoke at JS Nation 2024 conference
Software Development Engineer - II
Zomato
03.2019 - 05.2020
- Developed Zomato merchant-facing tools end-to-end using modern frameworks like React.js and TypeScript
- Developed scalable software solutions for food delivery and restaurant management.
- Designed and implemented APIs for integrating third-party services efficiently.
- Collaborated with cross-functional teams to enhance user experience on platforms.
- Led menu service, meals for one, and Infinity dining project to enhance user experience
Software Development Engineer - II
Shipsy
10.2018 - 03.2019
- Designed scalable software solutions for food delivery and restaurant management systems.
- Developed APIs for seamless integration with third-party services and platforms.
- Created a shipper analytics and operations management dashboard and hybrid app that enhanced operational insights.
- Collaborated with cross-functional teams to enhance user experience and functionality.
Senior Software Engineer
myHQ Workspaces
02.2018 - 10.2018
- Developed scalable software solutions to enhance workspace management efficiency.
- Developed hybrid app for myHQ workspaces, enhancing user engagement and accessibility.
- Collaborated with cross-functional teams to design user-friendly applications.
- Implemented best coding practices to maintain high-quality standards in projects.
Software Engineer
Indus Valley Partners
06.2015 - 02.2018
- Developed software solutions for financial data management and analysis.
- Implemented automated testing frameworks to enhance software reliability and efficiency.
- Collaborated with cross-functional teams to define project requirements and specifications.
- Created financial dashboards with data visualizations to analyze datasets and prepared mockups.
Education
B.Tech - Computer Engineering
Delhi Technological University
01.2015
Skills
- System architecture and software design
- Microservices architecture design
- Performance optimization strategies
- Software development lifecycle expertise
- Agile methodology implementation
- Scrum management practices
- Continuous deployment practices
- Quality assurance processes
- Design patterns application
- Front-end development skills
- Cross-platform development proficiency
- Technical mentorship and coaching
- Team leadership skills
- Cross-functional collaboration
- Strategic planning and execution
- Problem solving techniques
- Code review expertise
Community And Open Source
- JS Nation 2024, Speaker, Search Speed - Making Expedia Flights Faster
- React Summit 2024, Speaker, Search Speed - Making Expedia Flights Faster
- ReactFoo 2019, Speaker, Keeping React and Redux Healthy
- Grace Hopper Celebration India 2017, Poster Presentation, Optimal Financial Planning Through Narrative Visualization and Advanced Filtering
- Google Summer of Code 2013, Open Source Contributions
- Season of KDE 2014, Open Source Contributions
Certification
Artificial Intelligence and Career Empowerment - University of Maryland
Timeline
Tech lead
Expedia
07.2024 - 02.2026
Software Development Engineer - III
Expedia
07.2020 - 07.2024
Software Development Engineer - II
Zomato
03.2019 - 05.2020
Software Development Engineer - II
Shipsy
10.2018 - 03.2019
Senior Software Engineer
myHQ Workspaces
02.2018 - 10.2018
Software Engineer
Indus Valley Partners
06.2015 - 02.2018
B.Tech - Computer Engineering
Delhi Technological University