HEERA SAMANT

Supervised daily restaurant operations and service staff

Ensured high-quality guest service and satisfaction

Managed table reservations and floor coordination

Handled guest complaints professionally

Maintained hygiene, safety, and service standards

Provided high-quality table and room service to guests.

Took food and beverage orders accurately using POS systems.

Ensured excellent guest satisfaction and personalized service.

Maintained hygiene, cleanliness, and safety standards.

Assisted in daily setup, closing, and side-station duties.

Handled guest complaints politely and professionally.

Coordinated with kitchen and bar for smooth service flow.

Supported daily inventory checks and restocking.

Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Assisted in food and beverage service operations.

Learned standard service procedures and guest handling.

Supported table setup, order taking, and service delivery.

Maintained hygiene, safety, and cleanliness standards.

Assisted in inventory handling and basic billing procedures.

Gained hands-on experience in multiple hotel departments.

Assisted in guest service, room setup, and service operations.

Followed standard operating procedures and service etiquette.

Supported daily operational tasks and team coordination.

Maintained hygiene, safety, and quality service standards.