Power BI
Heeraa Rajagopal
PIM Strategist
Puducherry
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
PIM specialist
Amazon
Chennai, Tamil Nadu
01.2024 - Current
- Directed organizational best practices, SOPs, and FMEA, Retail Dashboards resulting in a 25% improvement in overall process efficiency
- Spearheaded deep dive analysis to identify gaps in Upstream/Downstream systems, reducing customer dissatisfaction by 30%
- Head of Product safety compliance documentation team for EU6 Market places
- Some of the leading brands handled are Apple, Samsung, LG etc
- Oversaw the creation and optimization of product listings across categories, increasing conversion rates by 20%
- Fostered new technologies and applications, leading to a 40% reduction in manual data entry errors
- Owned the Root Cause Identification program WW, driving a 35% decrease in recurring issues through data-driven analysis
- Established sustainable relationships with Vendors and Brand managers, improving content quality by 50%
- Directed PIM team, optimizing product launch cycles and reducing time-to-market by 50%
- Streamlined product content creation and distribution processes across multiple markets, improving content consistency by 40%
- Managed and mentored a team of 10 PIM specialists, achieving a 95% employee satisfaction rate
- Implemented automated quality checks, reducing manual review time by 60% while maintaining 99% accuracy
- Developed and executed a PIM strategy aligned with business goals, resulting in a 30% increase in product data completeness
- Collaborated with cross-functional teams to integrate PIM with other systems, improving data flow efficiency by 45%
- Led the implementation of advanced PIM features, increasing system utilization by 55% across the organization
- Conducted regular audits of product information, identifying and resolving 98% of data discrepancies within 48 hours
- Implemented AI-driven product content generation, reducing manual content creation time by 50%
- Developed a global PIM governance framework, ensuring compliance across 20+ international markets
- Led a cross-functional team to implement a new PIM system, resulting in a 95% improvement in data quality and a 90% reduction in manual data entry errors by streamlining processes and integrating advanced features
Product Information Coordinator
Amazon
Chennai, Tamil Nadu
01.2020 - 01.2024
- Implemented and optimized PIM systems, improving data quality and consistency by 35%
- Developed standardized processes for product data management, reducing data entry errors by 50%
- Collaborated with cross-functional teams to align PIM strategies with business objectives, resulting in a 25% increase in operational efficiency
- Created and maintained product taxonomies and attribute sets for 20+ product categories
- Conducted data cleansing and enrichment projects, improving product findability by 40%
- Trained and supported 50+ content creators on PIM best practices, increasing productivity by 30%
- Implemented data validation rules, reducing the need for manual reviews by 55%
- Developed custom reports and dashboards, providing actionable insights that led to a 20% improvement in product data completeness
- Implemented a DAM system integrated with PIM, improving rich media management efficiency by 60%
- Developed custom ETL processes for data migration, ensuring 99.9% data accuracy during system transitions
Summary
Dynamic individual with hands-on experience in Product and vendor management sector and talent for navigating challenges. Forward-thinking Operations Specialist bringing 4+ years of expertise. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.Brings strong and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Education
Master of Arts - French
University of Madras
Chennai 04.2018 - 04.2020
Skills
- Failure management
- Business reporting
- Maintenance and repair
- Resource allocation
- Compliance monitoring
- Stakeholder engagement
- Quality assessment
- Root-cause analysis
- Analytical thinking
- Vendor relations
Certification
- Akeneo Foundation Experience, Akeneo - 2025 to 2027
- Product Experience Advisor, Akeneo - 2025 to 2026
- Career Essentials in Generative AI, Microsoft and linkedin - 2025
- Six sigma Foundation, Amazon - 2025
- Vendor Communication, Amazon - 2022
- Supply chain in amazon, Amazon - 2022
- Analytical problem solving- Problem statement, Amazon - 2022
Accomplishments
- Documented and resolved Compliance issues of products across multiple GL's which led to saving more than 20 Million dollars.
- Supervised team of 16 catalog associates across teams.
- Achieved and saved more than 40 Million dollars by completing multiple compliance requirements across EU9 Marketplaces with accuracy and efficiency.
- Achieved high quality by introducing multiple SQL based and python based solutions for manual and redundant tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementTeam Building / Company RetreatsCompany CultureHealthcare benefitsPersonal development programsWork from home optionPaid sick leavePaid time offSoftware
Google analytics
Tableau
Adobe analytics
Languages
Tamil
Native language
French
Intermediate (B1)
B1
English
Advanced (C1)
C1
Interests
Generative AI
Timeline
PIM specialist
Amazon
01.2024 - Current
Product Information Coordinator
Amazon
01.2020 - 01.2024
Master of Arts - French
University of Madras
04.2018 - 04.2020
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