HELEN JOHNSEY RANI

• Developing the editorial teams of the journal and ensuring trusted relationships with the scientific editors of Heliyon, managing a high volume of internal and external email correspondence, and providing exceptional customer service to authors, reviewers, and editors.
  
• Guiding manuscripts through an online database, from initial submission to final editorial decision. Also, I have experience with processing special issues whenever required.
  
• Perform technical and administrative checks on manuscripts for compliance with the journal’s standards after submission, revision, and in preparation for acceptance. Monitoring the peer review process, with a goal of obtaining timely feedback from editors and reviewers.
  
• Ensuring the smooth operation of sections within the journal through collaboration with our international scientific editors.
  
• Collaborate with colleagues across the business on projects to improve Heliyon.
  Holding biannual meetings with section editors and associate editors to discuss the development of the section.
  
• Involved in Heliyon audits, and collaborated with the ethics team to assess ethical breaches such as plagiarism, duplication, authorship disputes, peer review manipulation, and citation manipulation.
  
• Assessing and making decisions on ethics cases by issuing A1 and A3 notices to authors via the Appian system, and determining potential outcomes such as corrections, editor notes, expressions of concern, and retraction notices, with Ethics team guidance.

• Managing relationships with the client and all stakeholders.

• Coordinating with internal resources and third parties/vendors for the flawless execution of the project.

• Ensuring resource availability, allocation, and working with management as needed for better resource planning.

• Journal proofreading, collation tasks in the smart proof tool, monitoring master-copy production, and issue compile production.

• Involved in training and mentoring associates.

• Working as Executive – Project Management.

• Handling (12 OUP journals) under my care.

• Responsible for sending weekly reports and organizing/attending weekly calls to the client as and when required.

• Resolving all the internal team queries and offering an exact responseto the client as a regular task.

• Assisting the authors in proofs and queries.

• Responsible for resolving the internal tasks related to the process (PM Review check/Queries/Assigning files to Editor/Assigning files toCopy-editors).

• Monitoring each article’s status and responsiblefor checking all the journal's issues.

• Adhering to the journal page budget and allocating each issue line-up to the journal editors.

• Peer Review Administrator (Senior level)trained newly joined members for the work process.

• Manuscript initial checks on new and revision submissions.

• Have knowledge working in Editorial Manager and Scholar one sites.

• Checking that required elements is present to meet the journal standards.

• Running plagiarism check if required and Reference style checking of manuscripts.

• Assigning papers to Editors and tracking the review progress.

• Communicating with the authors/editors/reviewers/ publishers and production editors and monitored the peer- review workflow to adhere to the targeted.

• Find Reviewers in Web of Science and Publons.

• Worked as G4: Journal Editorial Assistant and Handled Springer journals under mycare.

• As a senior-level grade handled a team of 10 members and completed the assigned task before the deadline.

• Excellence in providing training to Editors and new members for day-to-day activities in handling the work process.

• Guiding (planning, scheduling, assessing, communication, and escalation) the entire project with the editorial bent of mind from receipt of manuscript to final printer files.

• We do background checks for the authors and determine the way to communicate and guide them through various stages in production.

• Responsible to set up reminders to streamline the workflow and keeping track of developments so it does not get held in any stage of processing.

• Responsible to prepare reports and maintain a database of all reviews on the project and organize a regular monthly conference call with the Editorial Manager at the publisher’s end.

• Regular check at all stages to ensure to meet the quality parameters set by the publisher.

• Worked as a Technical Support Officer since April 2011.
• Assisted international customers in troubleshooting the internet connections with more capability in multitasking.