Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
Awardsandrewards
Languages
Disclaimer
Contactno
Areas Of Interest
Personal Information
Awardsandrewards
Languages
Disclaimer
Contactno
Areas Of Interest
Personal Information
Awardsandrewards
Languages
Disclaimer
Hi, I’m

HEM SINGH

Jaipur
HEM SINGH

Summary

Strategic and performance-driven engineering leader with 12+ years of experience managing large-scale hotel operations, pre-openings, and MEP systems across luxury hospitality brands. Currently serving as Assistant Director of Engineering at a 327-room palace hotel built over 35 acres with multi-elevation architecture, 10+ swimming pools, presidential suites, and extensive banqueting and wedding venues (indoor: 30,000+ sq. ft | outdoor: 100,000+ sq. ft).

Proven capability in leading engineering departments, delivering pre-opening readiness, resolving complex DLP issues, optimizing energy systems, and ensuring 100% uptime of all critical infrastructure. Skilled in managing high-stakes operations, including G20 summits, Vibrant Gujarat, and international weddings, with a strong focus on safety, efficiency, and brand compliance (Hilton, IHG, Leela).

Ready to take on Department Head responsibilities with a deep understanding of MEP systems, people management, project execution, and cross-functional collaboration in high-pressure, high-standard environments.

Overview

12
years of professional experience

Work History

Fairmont Udaipur Palace
Udaipur

Assistant Director of Engineering
11.2024 - Current

Job overview

  • Took proactive control of unplanned and fragmented contractor handover, stepping in where project execution was poorly coordinated; led the complete snagging and de-snagging process under tight timelines to ensure successful soft opening.
  • Personally led and supervised MEP work on all guest floors, including HVAC balancing, plumbing inspections, electrical room commissioning, and system validation—ensuring compliance with five-star operational standards.
  • Successfully commissioned all major systems—HVAC, BMS, STP, WTP, fire & life safety, and elevators—despite incomplete documentation and delayed vendor support.
  • Led a team of 75+ technicians and supervisors in establishing 300+ engineering SOPs, preventive maintenance routines, and checklists in record time before handover to operations.
  • Launched an intensive guest room MEP validation drive, personally handling room-by-room checks with project and operations teams to ensure readiness.
  • Navigated through critical DLP and warranty challenges, coordinating directly with OEMs and vendors to resolve defects, close pending jobs, and document rectifications.
  • Developed and implemented a digital asset register and maintenance tracking system for real-time visibility of equipment health, warranties, and service schedules.
  • Rolled out a site-specific energy management plan, optimizing chiller and lighting load distribution—achieving target utility benchmarks within the first 90 days of opening.
  • Maintained active communication with cross-functional heads (Housekeeping, F&B, Security) during final handover phases, ensuring zero operational delays during high-profile previews and pre-opening events.
  • Acted as a key liaison between engineering, consultants, project managers, and the corporate office, bridging gaps between execution and operational expectations in a high-pressure, short-timeline environment.

The Leela Gandhinagar & Mahatma Mandir Convention and Exhibition Center
Gandhinagar, Gujrat

Engineering Manager
01.2023 - 11.2024

Job overview

  • Led engineering operations at The Leela Gandhinagar during the absence of a Chief Engineer, directly reporting to the General Manager and Corporate Engineering team.
  • Successfully managed engineering support for 16 high-profile G20 events (2020–2024) and the prestigious Vibrant Gujarat 2024 Summit, held jointly with Mahatma Mandir Convention Center.
  • Took ownership of all Defect Liability Period (DLP) concerns in a newly opened hotel, resolving major issues and successfully securing ₹1.5 Cr worth of recoveries out of ₹8 Cr total DLP scope.
  • Oversaw and closed critical pending project works post-opening, ensuring full compliance with technical standards and luxury brand requirements.
  • Maintained zero downtime of critical systems (MEP, HVAC, STP, Fire & Safety) during globally significant events, achieving high guest satisfaction scores.
  • Created a positive and stable work environment, reducing attrition and retaining the core technical team during a transitional leadership phase.
  • Implemented impactful preventive maintenance protocols and guest area upkeep standards, contributing to improved inspection scores and operational readiness.
  • Coordinated with government bodies, local authorities, and event planners to ensure engineering readiness and security compliance for VVIP delegations and heads of state.
  • Introduced systematic escalation and reporting formats, enhancing transparency and decision-making across engineering, operations, and corporate levels.
  • Played a key leadership role in positioning Leela Gandhinagar as a preferred luxury venue for government and international events, due to engineering reliability and responsiveness.

Crowne Plaza Jaipur (IHG Hotels)
Jaipur

Assistant Manager Engineering
10.2021 - 12.2022

Job overview

  • Acted as second-in-command in the engineering department, supporting the Chief Engineer during a critical phase of hotel renovation and brand upgradation.
  • Identified and resolved major water treatment issues, particularly in cooling towers, by recommending and implementing a dual-stage RO plant, resulting in low TDS water, improved water quality, and enhanced chiller plant energy efficiency.
  • Led the conversion of steam-powered laundry equipment to electric systems, significantly reducing energy dependency and improving equipment reliability.
  • Maintained strong control over Planned Preventive Maintenance (PPM) schedules, ensuring minimal downtime for kitchen, laundry, and critical guest service equipment.
  • Played a key role in installing electric heat pump systems, achieving a substantial reduction in diesel consumption and supporting the hotel's sustainability goals.
  • Successfully installed electric vehicle (EV) charging stations, enhancing guest amenities and aligning with green mobility initiatives.
  • Directed PU grouting and waterproofing works across multiple high-risk leakage areas, ensuring structural longevity and improved guest room condition.
  • Contributed technical inputs to various energy-saving and renovation projects, supporting the hotel’s smooth transition to InterContinental brand standards.
  • Collaborated with vendors and contractors to ensure timely and high-quality execution of all MEP-related renovation upgrades.
  • Demonstrated proactive leadership in operations and project planning, helping the engineering department meet both operational and long-term efficiency goals

Conrad Bengaluru (Hilton Hotels)
Bengaluru

Assistant Manager Engineering
06.2019 - 01.2021

Job overview

  • Supported Chief Engineer in managing daily operations and complex MEP systems in a 5-star luxury hotel.
  • Ensured high uptime of plant systems (HVAC, BMS, STP, WTP, chillers, etc.).
  • Executed preventive maintenance (PPM) across all guest and back-of-house areas.
  • Resolved engineering complaints promptly, enhancing guest satisfaction.
  • Ensured compliance with Hilton brand standards and safety audits.
  • Led energy-saving initiatives and monitored utility efficiency.
  • Handled vendor coordination, AMC tracking, and cost control.
  • Trained and mentored junior engineering staff.
  • Managed technical readiness for VVIP events and high-profile functions.
  • Collaborated across departments to maintain seamless luxury operations.

Hilton Jaipur (Hilton Hotels)
Jaipur

Engineering Executive
10.2016 - 06.2019

Job overview

  • Worked as an Engineering Executive at Hilton Jaipur, responsible for ensuring efficient operation and preventive maintenance of utility equipment's and managing the budget.

Ibis Jaipur (Accor)
Jaipur

Engineering Associate
04.2013 - 07.2014

Job overview

  • Worked as an Engineering Associate at Ibis Jaipur, responsible for the cost-effective operation of the Engineering Department and performing preventive maintenance.

Education

Govt Polytechnic & Engineering College Sawai madhopur

Electrical Engineering
01.2012

University Overview

Percentage: 69.14%

Adarsh Vidhya Mandir Unchain

Matriculation
01.2007

University Overview

Percentage: 71.17%

Skills

  • Troubleshooting & Root Cause Analysis
  • Operation & Maintenance of Electrical/Electro-Mechanical Systems
  • Preventive, Predictive & Breakdown Maintenance
  • Planning & Execution of Annual Maintenance Contracts (AMC)
  • Installation & Commissioning of Machinery & Hotel Plant Equipment
  • HVAC & Refrigeration Systems – Operation, Control & Optimization
  • Boiler Systems, Heat Pumps & Air Compressors
  • Hydraulic & Pneumatic Valve Systems
  • Power Distribution, HT & LT Electrical Supply Management
  • Diesel Generators (25 MVA), Transformers (25 MVA)
  • Chiller Units (up to 600 TR Centrifugal Chillers)
  • Building Management Systems (BMS)
  • Water Treatment Plants (WTP), STP (MBBR, MBR, SBR), CGWA/PCB Compliance
  • Fire Detection, Alarm & Firefighting Systems
  • Energy & Utility Monitoring Systems
  • Electrical, Mechanical & Civil Property Maintenance
  • Proven Expertise in Both Resort & Business Hotel Environments
  • Deep Understanding of Hotel Operations & Guest Area Maintenance
  • Manpower Planning, Team Scheduling & Staff Supervision
  • Coordination with Projects, Housekeeping, F&B & Front Office Teams
  • Microsoft Office Suite – Word, Excel, PowerPoint, Outlook
  • Hotel & Engineering Software: WINHMS, CHECK-SCM, OPERA, AutoCAD, Onex, Material Control, Alice
  • Introducing New Processes, SOPs & Efficiency Improvements

Timeline

Assistant Director of Engineering
Fairmont Udaipur Palace
11.2024 - Current
Engineering Manager
The Leela Gandhinagar & Mahatma Mandir Convention and Exhibition Center
01.2023 - 11.2024
Assistant Manager Engineering
Crowne Plaza Jaipur (IHG Hotels)
10.2021 - 12.2022
Assistant Manager Engineering
Conrad Bengaluru (Hilton Hotels)
06.2019 - 01.2021
Engineering Executive
Hilton Jaipur (Hilton Hotels)
10.2016 - 06.2019
Engineering Associate
Ibis Jaipur (Accor)
04.2013 - 07.2014
Govt Polytechnic & Engineering College Sawai madhopur
Electrical Engineering
Adarsh Vidhya Mandir Unchain
Matriculation

Personal Information

Personal Information
  • Domicile: Rajasthan
  • Father's Name: Mr. Ranveer Singh
  • Date of Birth: 06/05/1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Awardsandrewards

Awardsandrewards
  • Outstanding Manager of The Month - March 2024 - The Leela Gandhinagar
  • Outstanding Manager of The Month - June 2023 - The Leela Gandhinagar
  • Executive of the Year 2018 in Hilton Jaipur.
  • ISO 22000:2018 Internal Audit Certification by TUV India.
  • Nominated for APAC award in Hilton Jaipur 2018.
  • Certified Departmental trainer by IHG Hotels.
  • Executive of the quarter 1 in 2017.
  • Executive of Quarter 3 in in 2017.
  • Plant & Machinery upkeep and maintenance champion annual ward in 2018.

Languages

Languages
  • English
  • Hindi

Disclaimer

Disclaimer
I HEREBY DECLARE THAT THE ABOVE INFORMATION FURNISHED BY ME IN THIS RESUME IS TRUE TO THE BEST OF MY KNOWLEDGE AND BELIEF

Contactno

Contactno
+918559980493

Areas Of Interest

Areas Of Interest
  • Industrial utility
  • Power plant
  • Building utilities

Personal Information

Personal Information
  • Domicile: Rajasthan
  • Father's Name: Mr. Ranveer Singh
  • Date of Birth: 06/05/1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Awardsandrewards

Awardsandrewards
  • Executive of the Year 2018 in Hilton Jaipur.
  • ISO 22000:2018 Internal Audit Certification by TUV India.
  • Nominated for APAC award in Hilton Jaipur 2018.
  • Certified Departmental trainer by IHG Hotels.
  • Executive of the quarter 1 in 2017.
  • Executive of Quarter 3 in in 2017.
  • Plant & Machinery upkeep and maintenance champion annual ward in 2018.

Languages

Languages
  • English
  • Hindi

Disclaimer

Disclaimer
I HEREBY DECLARE THAT THE ABOVE INFORMATION FURNISHED BY ME IN THIS RESUME IS TRUE TO THE BEST OF MY KNOWLEDGE AND BELIEF

Contactno

Contactno

+918559980493

Areas Of Interest

Areas Of Interest
  • Industrial utility
  • Power plant
  • Building utilities

Personal Information

Personal Information
  • Domicile: Rajasthan
  • Father's Name: Mr. Ranveer Singh
  • Date of Birth: 06/05/1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Awardsandrewards

Awardsandrewards
  • Executive of the Year 2018 in Hilton Jaipur.
  • ISO 22000:2018 Internal Audit Certification by TUV India.
  • Nominated for APAC award in Hilton Jaipur 2018.
  • Certified Departmental trainer by IHG Hotels.
  • Executive of the quarter 1 in 2017.
  • Executive of Quarter 3 in in 2017.
  • Plant & Machinery upkeep and maintenance champion annual ward in 2018.

Languages

Languages
  • English
  • Hindi

Disclaimer

Disclaimer

I HEREBY DECLARE THAT THE ABOVE INFORMATION FURNISHED BY ME IN THIS RESUME IS TRUE TO THE BEST OF MY KNOWLEDGE AND BELIEF

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