HEMA DEKA
Delhi
Summary
Experienced and dedicated Executive Assistant with over 10 years of progressive experience in high-level administrative support roles. Adept at managing executive calendars, coordinating complex travel plans, handling confidential information, and facilitating smooth office operations. Proven ability to support C-suite leaders and senior management, ensuring efficiency and discretion in fast-paced corporate environments. CORE SKILLS Executive Calendar & Travel Management, Expense Reporting & Reimbursement, Boardroom & Meeting Coordination, MIS Reporting & Invoice Processing, Vendor & Facility Management, Communication & Correspondence, Event & Conference Support, Confidential Document Handling, Interpersonal & Stakeholder Relations, Office Administration & HR Support
Overview
15
15
years of professional experience
Work History
Executive Assistant
Protiviti India Member Pvt Ltd
Gurgaon
01.2015 - Current
- Manage comprehensive calendar for Managing Director and other senior executives, including internal and external meetings, boardroom bookings, and team calls
- Coordinate all aspects of domestic and international travel, including flights, accommodations, and transport for MDs and Directors
- Process expense claims and reimbursements for executive leadership using internal financial systems
- Organize high-level meetings and record minutes with precision; support event planning for internal and external stakeholder functions
- Prepare and maintain monthly MIS reports and manage timely invoice processing
- Liaise with vendors for office services, supplies, and contractual agreements
- Provide full-spectrum administrative support to leadership, ensuring a high standard of communication and confidentiality
- Maintained utilization report and Clarity to drive real-time visibility into resource engagement and project bottlenecks.
- Maintained and analyzed monthly headcount reports, highlighting variances, backfills, and new hires against approved workforce plans.
- Managed high-level partnerships, travel coordination, and strategic alignment with regional teams.
* Led planning for quarterly leadership engagements and cross-team synchronization. - Supported CSR initiatives and executive offsite events as part of corporate engagement activities.
Executive HR & Admin / Assistant
Nippon Express India Pvt Ltd
Gurgaon
05.2012 - 04.2015
- Handled calendar management, travel planning, and expense processing for Japanese expats and senior leaders
- Coordinated employee onboarding, including induction, ID cards, welcome kits, and reference checks
- Managed monthly procurement, vendor communications, recruitment logistics, and facility operations
- Drafted official communication for expats including covering and invitation letters
- Maintained detailed HR records and generated reports for attendance, leave, and recruitment.
Guest Service Associate
Courtyard by Marriott
Gurgaon
08.2011 - 04.2012
- Delivered exceptional front-office guest services and maintained satisfaction across departments.
Guest Service Associate
Lemon Tree Hotels
Gurgaon
06.2010 - 07.2011
- Oversaw guest check-ins, room service coordination, reservations, and complaint resolution
- Maintained cash handling, foreign exchange, and reporting for the front office
- Recognized multiple times with “Employee of the Month” and customer satisfaction awards.
Education
BHMCT - Hotel Management & Catering Services
North East Institute of Management Science
01.2012
12th -
Jawaharlal Nehru College
01.2007
10th -
Don Bosco School
01.2005
Accomplishments
- Industrial Training – Trident Oberoi, Gurgaon (6 months, All Departments)
- ACCOMPLISHMENTS
- Represented Protiviti at CII Conference and CSR campaign “I ON HUNGER” (global food donation initiative)
- Recognized for service excellence and guest satisfaction in the hospitality industry.
Interests
Singing | Dancing | Cooking – Passionate about creativity and self-expression during personal time.
Timeline
Executive Assistant
Protiviti India Member Pvt Ltd
01.2015 - Current
Executive HR & Admin / Assistant
Nippon Express India Pvt Ltd
05.2012 - 04.2015
Guest Service Associate
Courtyard by Marriott
08.2011 - 04.2012
Guest Service Associate
Lemon Tree Hotels
06.2010 - 07.2011
BHMCT - Hotel Management & Catering Services
North East Institute of Management Science
12th -
Jawaharlal Nehru College
10th -
Don Bosco School
Similar Profiles
Sumit SinglaSumit Singla
NA at Protiviti India Member Pvt LtdNA at Protiviti India Member Pvt Ltd
Bhagya SriBhagya Sri
Consultant 2 at Protiviti India Member Pvt LtdConsultant 2 at Protiviti India Member Pvt Ltd
MOHD USAMAMOHD USAMA
Senior Consultant at Protiviti India Member Pvt. LtdSenior Consultant at Protiviti India Member Pvt. Ltd
Saksham MauryaSaksham Maurya
DevOps Solution Architect – Assistant Consultant at Tata Consultancy ServicesDevOps Solution Architect – Assistant Consultant at Tata Consultancy Services
JITENDRA JANGIDJITENDRA JANGID
Assistant Manager - Consulting & Analytics at ICICI Lombard General Insurance CoAssistant Manager - Consulting & Analytics at ICICI Lombard General Insurance Co