Summary
Overview
Work History
Education
Skills
Timeline
ResearchAssistant
Hema Latha

Hema Latha

Admin/Academic Counsellor
Bangalore ,KA

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Admin/Academic Counsellor

St Francis Degree College
Bangalore , Karnataka
10.2020 - Current
  • Discussing career and educational goals with students.
  • Aiding in the course selection process to ensure progress towards student goals.
  • Displaying an interest in student development.
  • Identifying student strengths and weaknesses.
  • Maintaining updated reports on student progress.
  • Intervening if behavioral or academic abnormalities occur.
  • Connecting students with resources, such as counselors or tutors.
  • Demonstrate a strong understanding of institutional policies.

Director of Operations

Ignite institute of creative studies
Bangalore , Karnataka
04.2017 - 10.2020

Setting strategy and direction

  • Creating, living and breathing the startup's culture, values, and behavior
  • Hiring and leading the company's executive team
  • Implementing short and long term plans
  • Making important managerial and operational decisions
  • Focusing on the needs of everybody from investors to employees, customers, and the board of directors
  • Know and predict what a customer needs through research
  • Build product marketing objectives and strategies
  • Create product lines and test ideas for market viability
  • Determine a product pricing strategy based on production costs, market demand and research
  • Create sales forecasts for each product and analyze them
  • Manage the company's product team: planning, meetings, monitoring results, and organizing training
  • Structure and overall processes at the company
  • Planning and reviewing logistics, HR, and overall service
  • Contingency management
  • Execution of jobs/task
  • User acquisition, lead generation, and retention/engagement
  • All marketing communications
  • Brand positioning/identity
  • Research and analytics
  • Product marketing and positioning
  • Preparing budgets
  • Monitoring expenditures, costs, and P&L
  • Reviewing, analyzing, and reporting on the company's financial data and performance
  • Taking control of the startup's financial planning and risks associated with future goals
  • Prospecting and closing sales
  • Creating and defining a sales strategy, process and tactics
  • Recruiting, training and managing sales reps
  • Advising sales reps on their current deals and helping them problem solve
  • Give customers an experience beyond their expectations to create brand advocates and encourage word-of-mouth referrals
  • Build workflows and processes internally between sales and marketing teams to cut down onboarding times for new customers
  • Help customers see value in your product quickly by managing product implementation and onboarding
  • Generate revenue by encouraging renewals, cross-sells, upsells, and expansions
  • Relay any suggestions from customer feedback to internal departments

ADMISSION COORDINATOR (Team Leader)/CENTRE MANAGER

Dream zone, school of creative studies
Bangalore , Karnataka
09.2012 - 03.2017

Started as a Admission Coordinator, at Franchise Center

Counseling the students on Courses

Maintain counseling files & documents.

Reporting to Franchise head and to Corporate Office on daily basis

Coordinate with team members to avoid conflicts & for smooth Functioning of organization.

Coordinate for the Shows

Organizing marketing activities indoor and out door

With in one year got promoted to Corporate Office as Team Leader

handling the team

Coordinating with the Franchise Center

Training New Employee

Setting achievable goals for new employees.

Working With the team for the target

Coordinating for the placement

Arranging for Campus Interview

ACADEMIC COUNSELOR

Bat’s Business Management School
Bangalore , Karnataka
03.2010 - 08.2012

• Listening to individuals problems and empathizing with them.

• Establishing trust and a bond with customer.

• Developing suitable interest and getting conversion done.

• Meeting with a client family & make them understand the advantage & opportunities of the course.

• To take tie-up with colleges to increase the percentage of sales.

• To forecast about market trends to improve current marketing techniques.

• To improve marketing efficiency by creative ideas to marketing personnel.

• Give excellent customer service before & after registration to make them feel satisfied.

• Provide clear & complete information with technical details about the course.

• Maintain counselling files & documents.

• Celebrating students’ birthday to give them best hospitality.

• Coordinate with students to get more referrals giving best service/hospitality.

• Training to new sales person/counsellors from partners to increase organizational

Wealth induction to new sales person. Hire, train and advice staff.

• Counsel students when needed.

• Resolve conflicts and other issues

• Coordinate with team members to avoid conflicts & for smooth functioning of organization.

Education

High School Diploma -

Priyadarshani Vidya Kendra
Bangalore

High School Diploma -

Mitralaya PU College,
Bangalore

BBA - Financial Accounting. Business Economics

Bangalore University
Bangalore

Skills

Self-awareness

Communication

Planning and Coordination

Clerical Support

Excellent Communication

Cultural Awareness

Critical Thinking

Decision Making

Organization and Time Management

Analytical and Critical Thinking

Teamwork and Collaboration

Self-Motivated

Problem-Solving

Dependable and Responsible

Teambuilding

Interpersonal Communication

Attention to Detail

Data Management

Timeline

Admin/Academic Counsellor

St Francis Degree College
10.2020 - Current

Director of Operations

Ignite institute of creative studies
04.2017 - 10.2020

ADMISSION COORDINATOR (Team Leader)/CENTRE MANAGER

Dream zone, school of creative studies
09.2012 - 03.2017

ACADEMIC COUNSELOR

Bat’s Business Management School
03.2010 - 08.2012

High School Diploma -

Priyadarshani Vidya Kendra

High School Diploma -

Mitralaya PU College,

BBA - Financial Accounting. Business Economics

Bangalore University
Hema LathaAdmin/Academic Counsellor