Travelling and exploring
Hema Pandey
INFORMATION SPECIALIST
Pune,Maharashtra
Summary
Tenured Data Entry Operator known for great attention to detail and strong organizational skills. Track record of improving business efficiency through streamlined data processing. Experience with Software Openco, GEN E RISK, GEOCODER, DUNS & BRADSHEETS, and Technical Accounting data systems.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
Work History
Information Specialist
Tata Consultancy Services
Pune, Maharashtra
05.2018 - 08.2022
- Collected data by identifying information sources and designing survey and collection methods.
- Researched and analyzed information into briefing papers, reports and project papers.
- Achieved client confidence and protected operations by keeping information confidential.
- Resolved retrieval problems by customizing design to meet requirements.
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
Education
High School - Science Education
Kendriya Vidyalaya
Pune 04.2003 - 04.2015
Bachelor Of Business Administration - Finance
Christ College
Pune 05.2015 - 05.2018
Skills
Customer and client relations
Office administration
Problem-Solving
MS Office
Data Entry
Spreadsheet management
Data collection and reporting
Accomplishments
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory
- Achieved STAR PERFORMER RANKING by completing urgent tasks within deadline with accuracy and efficiency.
- Collaborated with team of 30 in the development of Project FUTURE GENERALI.
Interests
Editing
Filming
Timeline
Information Specialist
Tata Consultancy Services
05.2018 - 08.2022
Bachelor Of Business Administration - Finance
Christ College
05.2015 - 05.2018
High School - Science Education
Kendriya Vidyalaya
04.2003 - 04.2015