Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Hema Ram

Hema Ram

Barmer

Summary

Coordinate documentation, inventory and schedules to boost team productivity. Diplomatic and respectful team player with in-depth understanding of report preparation, spreadsheet use and invoicing. Expert in Software and Software.

Organized simultaneous office functions and direct administrative personnel to meet needs of Type professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.

Overview

5
5
years of professional experience

Work History

Customer Service Executive

Tecno,Itel,Intex,Infinix Mobile Company
Barmer
02.2016 - 12.2020
  • Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
  • Maintained financial accounts by processing customer adjustments.
  • Audited customer support procedures and collaborated regionally to promote standardization across offices.

Education

Bachelor Of Arts -

JNVU Jodhpur
Jodhpur
07.2017

Master Of Arts -

VMOU Kota
Kota
07.2019

Skills

  • Payment Management
  • Company Policy Adherence
  • Marketing
  • Presentation skills
  • Relationship building
  • Staff Management
  • Policy and procedure modification

Languages

English
Beginner (A1)
Hindi
Advanced (C1)

Timeline

Customer Service Executive

Tecno,Itel,Intex,Infinix Mobile Company
02.2016 - 12.2020

Bachelor Of Arts -

JNVU Jodhpur

Master Of Arts -

VMOU Kota
Hema Ram