Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hemalatha Baskar

Chennai

Summary

Detail-oriented Support Coordinator with expertise in facilitating communication and coordinating care plans. Dedicated professional with a strong background in customer service and administrative support. Skilled in Microsoft Excel, meeting coordination, and conflict resolution, contributing to improved service delivery and client satisfaction.

Overview

4
4
years of professional experience

Work History

Support Coordinator

Hewlett Packard enterprise
Chennai
05.2023 - Current
  • Resolved customer complaints or answered customers' questions.
  • Monitored progress of clients' goals and objectives.
  • Served as a liaison between families, caregivers and internal, external service providers.
  • Facilitated communication between clients and service providers to ensure clarity and understanding of needs.
  • Collaborated with multidisciplinary teams to coordinate care plans for clients.
  • Facilitated communication among team members to enhance collaboration and improve service delivery.
  • Maintained accurate records of client interactions and services provided.
  • Gathered, entered and updated data to maintain departmental records and databases.

Executive Assistant

Sri Ramachandra Institute
Chennai
07.2022 - 04.2023
  • Managed daily invoices, reports and proposals.
  • Facilitated communication between senior management and staff regarding scheduling and appointments.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.

Education

Bachelor of Computer Applications - Computer Science

Annai Veilankanni’s College of Arts And Science
Saidapet
05-2021

Skills

  • Microsoft Excel
  • Presentation preparation
  • Customer database systems
  • Meeting coordination

Timeline

Support Coordinator

Hewlett Packard enterprise
05.2023 - Current

Executive Assistant

Sri Ramachandra Institute
07.2022 - 04.2023

Bachelor of Computer Applications - Computer Science

Annai Veilankanni’s College of Arts And Science
Hemalatha Baskar