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SCANS HELPER , COMPUTER REPORTER

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Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

 Dedicated worker with comprehensive experience in patient care, physical therapy support, and sport rehabilitation. Known for strong team collaboration, adaptability, and patient-handling skills to build trust and support throughout the rehabilitation journey, delivering consistent results. Passionate about empowering individuals to safely getting back to doing what they love most, regaining their independence and achieve their health goals through rehabilitation. Skilled in assisting with therapeutic exercises, maintaining patient records, and ensuring safe, supportive environment. Reliable and responsive to evolving needs. 

(Able to work from home or on job site)
Driven by a commitment to excellence, I leveraged my expertise in cross-sectional anatomy and exceptional customer service skills at Magellan Health, LLC - National Imaging Associates, Inc. By implementing quality assurance controls and fostering strong client relations, I significantly enhanced diagnostic accuracy and patient satisfaction, contributing to a positive shift in healthcare delivery standards. Imaging Authorizations for specific scans and the ICD-9-10 codes and CPT Codes for diagnosis and procedures. (Example; with \ without contrast, Nuclear Imaging with or without Thallium, Tumor Imaging PET Scans, etc) Patient Service Representative with 6 years of experience in healthcare. Ready to bring 6 years of relevant work experience to this team. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Knowledgeable and dedicated customer service professional with extensive experience in the Medical Imaging Authorizations for 40- 60 different health insurances nationwide (United Health Care, Aetna, Humana, Blue Cross Blue Shield, etc.)
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Dynamic Certified Surgical Technologist with proven expertise at LRHMC in enhancing surgical efficiency and patient safety through meticulous instrument preparation and adherence to infection control protocols. Adept at training staff and implementing best practices, I excel in teamwork and critical thinking, ensuring optimal outcomes in high-pressure environments.

HEMA LATHA MANDA

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SCANS HELPER , COMPUTER REPORTER

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BZC - BACHELOR OF SCIENCE

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SCANS HELPER , COMPUTER REPORTER

High School Diploma -

BI.P.C -

BZC - BACHELOR OF SCIENCE

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