Summary
Overview
Work History
Education
Skills
Certification
Job Description
Email Addresses
Disclaimer
Clinical Experiences
Medical Transcription
Timeline
Generic

Hemalatha Subash

Coimbatore

Summary

Registered nurse with 20+ years of experience. Innovative, enthusiastic, and uncompromising in work ethic. Strong interpersonal and teamwork abilities. Excellent training and team management skills. Quick learner with an ability to switch between different processes. Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success. Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant General Manager, Payment Integrity

Sagility
Coimbatore
08.2021 - Current
  • Individual contributor/clinical researcher.
  • NCLEX trainer.
  • Facilitating DRG and home health concept building.
  • Validating contracts/algorithms to identify potential overpayments.
  • Creating clinical denials for home health and identifying potential overpayments for clients.
  • Developing audit workflows for various clinical programs.
  • Assisting in development of process related tools.
  • Sagility Health

Senior Manager for Home Health Program

SCIO Health Analytics
Chennai
03.2013 - 07.2021
  • Clinical auditor for short stay (US Healthcare)- post claims and appeals (Reviewing medical necessity for level of care).
  • Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
  • Created detailed reports on project progress for senior management review.
  • Managed client relationships, ensuring satisfaction and alignment with organizational goals.
  • Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Established effective communication channels between different departments within the organization.
  • Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Produced thorough, accurate and timely reports of project activities.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Recruited and trained new employees to meet job requirements.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Subject Matter Expert, Utilization Review Nurse-Clinical US-RN

Accenture
Bangalore
03.2012 - 01.2013
  • (Precertification/Preauthorization)
  • Developed best practices for process improvement and efficiency.
  • Assessed patient medical records to determine the appropriateness of requested services and procedures.
  • Evaluated clinical documentation for accuracy and completeness in order to make decisions about coverage determinations.
  • Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
  • Conducted reviews of inpatient utilization for compliance with admission criteria and concurrent review requirements.
  • Documented review findings and communicated decisions to providers effectively.
  • Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries.
  • Referred cases to secondary review for failure to meet criteria.

NCLEX RN Trainer for Nurses

IELTS Academy
Bangalore
01.2011 - 01.2012
  • Evaluated training needs through surveys and feedback sessions.
  • Monitored training progress and provided ongoing support to students.
  • Identified areas of improvement in existing training methods and procedures.
  • Implemented training improvements to achieve desired results.
  • Produced reports and maintained training documents to support training activities.
  • Conducted assessments to determine skill gaps of existing personnel.
  • Developed training materials, including manuals, guides and handouts.
  • Designed training schedules for new and existing employees.

Assistant Lecturer/Clinical Instructor

St. Mary's Institute of Nursing
Bangalore
08.2010 - 12.2010
  • Developed course materials and instructional resources for nursing programs.
  • Delivered engaging lectures and facilitated interactive discussions with students.
  • Guided students in clinical practice, enhancing their practical nursing skills.
  • Evaluated student performance through exams, assignments, and clinical assessments.
  • Mentored nursing students, providing academic support and career advice.
  • Maintained records to measure student progress, achievement and attendance.
  • Prepared lecture notes, handouts and supplemental materials for courses.
  • Researched new teaching methods to enhance learning outcomes in the classroom setting.
  • Maintained up-to-date knowledge of nursing trends and educational best practices.
  • Met with parents to discuss students' progress and review areas requiring improvement.
  • Developed lectures to accommodate for different learning styles, maximizing students' comprehension.
  • Selected innovative teaching methods to deliver course content.

NCLEX-RN Online Content Developer

Focus Educare Pvt Ltd
Bangalore
05.2009 - 04.2010
  • Part time and full time

Assistant Lecturer/Clinical Instructor

Sri Shantini College of Nursing
Bangalore
06.2008 - 12.2009
  • Maintained accurate records of student attendance and performance.
  • Participated in preparation, administration and grading of exams.
  • Collaborated with faculty members in developing course content and curriculum design.
  • Attended departmental and faculty seminars, improving knowledge, and networking with confidence.
  • Assisted with lecture planning, preparation and research.
  • Reviewed student submissions of essays, projects and reports for accuracy, clarity and coherence.
  • Designed and implemented assessment strategies such as quizzes, exams and assignments to evaluate student progress.
  • Created effective oral presentations, emphasizing key points and objectives.

Registered Nurse

R.K Hospital
Bellary
04.2006 - 04.2008
  • Medical surgical wards

Registered Nurse

Ruby Hall Clinic
Pune
01.2005 - 01.2006
  • Medical surgical wards

Education

BACHELOR IN NURSING AND MIDWIFERY -

R.V.S College of nursing
India

Skills

  • Training and development skill
  • Clinical auditing
  • Process improvement
  • Team management
  • Performance appraisal
  • Effective communication
  • Strategic planning
  • Workflow development
  • Problem solving
  • Conflict resolution
  • Medical documentation
  • Staff development
  • Resource allocation
  • Excel
  • MS office
  • Word
  • PPT
  • Photoshop

Certification

  • Registered Nurse, State of Vermont (NCLEX RN-passed)
  • State of Colorado (Active USRN license)
  • Registered Nurse and Midwife, Indian nursing council

Job Description

  • Review medical records to determine the appropriate level of care through the application of Interqual/Milliman Criteria.
  • Documentation of findings in a clear, concise and effective manner.
  • Review of appeal information to either uphold or overturn original finding.
  • Managing and training a team for home health auditors (Underwent training in USA for home health auditing).
  • Prepare monthly reports, track productivity and quality and provide feedback as needed.
  • Completes review of pended claims utilizing Client screening tools post service for any of the following: Medical Necessity or Contractual Reviews and submit recommendations to client for determination.
  • Reviews medical records and renders a decision based on established criteria exercising independent decision making and judgment using advanced knowledge on a regular basis.
  • Review clinical information for concurrent reviews, extending the length of stay for inpatient as appropriate.
  • Provide appropriate referral to disease management and case management personnel.
  • Performing case review and first level determination approvals for inpatient, outpatient, and ancillary services requests and providing pre-certification for medically necessary procedures and hospitalizations and referring to medical director those that require additional expertise.
  • Reviewing for benefit determination, medical appropriateness, and medical necessity using client screening tools.
  • Coordinate physician in patient care including assessment and assisting in procedures. Assess Patients to identify appropriate nursing interventions.
  • Collaborate with Members of an Interdisciplinary Health Team to Plan, implement, coordinate and evaluate patient care in consultation with patients and their families.
  • Facilitate clinical staff for continuing education program, initiate and facilitate classroom discussions, design training material for candidates, prepare and deliver lectures to candidates.
  • Conduct classroom-based training, administer assessments to evaluate the candidates and training program, tracking progress of the candidates and provide feedback as required.

Email Addresses

  • Lathu444@gmail.com
  • Lathu666@gmail.com

Disclaimer

I hereby declare that the above given information are true and best to my knowledge and conscience. I assure that, if I provided with an opportunity to serve in your organization, I will do my best in all aspects.

Clinical Experiences

  • Hinduja Global Solutions (Sagility Health), Coimbatore, Tamilnadu, India, Assistant General Manager, Payment Integrity, 08/01/21, Present, Individual contributor/clinical researcher., NCLEX trainer., Facilitating DRG and home health concept building., Creating clinical denials for home health and identifying potential overpayments for clients., Developing audit workflows for various clinical programs., Assisting in development of process related tools.
  • SCIO Health Analytics, Chennai, Tamilnadu, India, Clinical Auditor for Short Stay (US Healthcare), Post claims and appeals (Reviewing medical necessity for level of care)., Senior Manager for home health program (US Healthcare-Managing and training a team of 30-40 members)., Clinical reviewer for DRG-CVA (US Healthcare) - pre and post claims (Validating the clinical conditions)., 03/01/13, 07/31/21
  • Accenture, Bangalore, Karnataka, India, Subject Matter Expert, Utilization Review Nurse-Clinical US-RN, 03/01/12, 01/31/13
  • IELTS Academy, Bangalore, Karnataka, India, NCLEX RN Trainer for Nurses, 01/01/11, 01/31/12
  • St. Mary's Institute of Nursing, Bangalore, Karnataka, India, Assistant Lecturer/Clinical Instructor, 08/01/10, 12/31/10
  • Focus Educare Pvt Ltd, Bangalore, Karnataka, India, NCLEX-RN Online Content Developer, 05/01/09, 04/30/10
  • Sri Shantini College of Nursing, Bangalore, Karnataka, India, Assistant Lecturer/Clinical Instructor, 06/01/08, 12/31/09
  • R.K Hospital, Bellary, Karnataka, India, Registered Nurse, Medical Surgical Wards, 04/01/06, 04/30/08
  • Ruby Hall Clinic, Pune, Maharashtra, India, Registered Nurse, Medical Surgical Wards, 01/01/05, 01/31/06

Medical Transcription

04/19/10, 08/13/10

Timeline

Assistant General Manager, Payment Integrity

Sagility
08.2021 - Current

Senior Manager for Home Health Program

SCIO Health Analytics
03.2013 - 07.2021

Subject Matter Expert, Utilization Review Nurse-Clinical US-RN

Accenture
03.2012 - 01.2013

NCLEX RN Trainer for Nurses

IELTS Academy
01.2011 - 01.2012

Assistant Lecturer/Clinical Instructor

St. Mary's Institute of Nursing
08.2010 - 12.2010

NCLEX-RN Online Content Developer

Focus Educare Pvt Ltd
05.2009 - 04.2010

Assistant Lecturer/Clinical Instructor

Sri Shantini College of Nursing
06.2008 - 12.2009

Registered Nurse

R.K Hospital
04.2006 - 04.2008

Registered Nurse

Ruby Hall Clinic
01.2005 - 01.2006

BACHELOR IN NURSING AND MIDWIFERY -

R.V.S College of nursing
Hemalatha Subash