Hemalatha Suvarna

• Strategic Relationship Management: Aligned client relationships with global strategies for impactful collaborations.
• Sales Target Achievement: Exceeded sales targets across diverse verticals, demonstrating adept sales planning.
• Cross-functional Collaboration: Coordinated company strategies, facilitating seamless cross-functional team integration.
• Negotiation and Contract Finalization: Led negotiations, securing agreements with diverse stakeholders.
• Project Management: Successfully managed diverse projects in conjunction with Headquarters, ensuring efficient execution.
• Sales Training and Planning: Supervised sales training, implementing effective customer plans for enhanced performance.
• Performance Monitoring: Tracked performance metrics, achieving set GP targets through effective monitoring.
• Stakeholder Collaboration: Collaborated with stakeholders, aligning efforts to achieve area-specific objectives.
• Digital Solutions Implementation: Implemented digital solutions, optimizing costs and enhancing operational efficiency.
• Market Analysis and Reporting: Generated comprehensive market reports using Power Bi and Tableau, setting and tracking annual vertical targets.
• Initiative Rollout: Spearheaded successful rollout of initiatives like L&S Road, Rail, and Sea network products.
• Product Development: Adapted and developed products based on customer feedback, aligning with organizational goals.
• Change Management: Proficiently managed change within the team and stakeholders, navigating ambiguity effectively.

Established SOPs for Operations, Equipment Planning, and Documentation.
Performed Live Testing for upcoming applications, providing feedback for improvements.
Conducted Meetings for internal feedback and development.
Led Internal Audits ensuring operational compliance.
Represented Company in Customs and Port meetings.
Monthly Reporting on AR, Job Creation, and Import/Export documents.
Active in Employee Engagement: Facilitated team development sessions.
Organized Team-building sessions and provided mentoring.

Strategic Project Management: Orchestrated large-scale projects, introducing new systems and processes to surpass objectives.
Sales Strategy Development: Devised short and long-term sales plans, achieving revenue targets.
Key Client Relationship Management: Led client relations with major MNCs (e.g., K&N, DHL, Glenmark), ensuring tailored logistics solutions.
Diverse Project Leadership: Oversaw Pharma-Reefer and Buyer control business projects across India.
Financial Analysis Expertise: Conducted revenue analysis, bank reconciliations, and executed Year-end closing processes.
Effective Leadership: Provided robust leadership, boosting team productivity and morale.
Marketing and Communication: Directed impactful social media, e-blast, and public relations campaigns.
Market Analysis and Business Development: Steered Mumbai's Export Sales & Marketing, driving strategic analysis and business growth.
Cross-Functional Stakeholder Management: Managed cross-border stakeholders, aligning company strategies in India and UAE.
Initiative Development: Spearheaded initiatives in Reefer, IMDG, and Project Shipments, driving innovation.
Efficient Inventory and Booking Management: Managed transhipment services, enhancing inventory control and global coordination.
Market Expansion: Developed new markets and services in HYD, PUN, NAG, CIS destinations, and the Far East.
Remarkable Sales Achievement: Achieved a remarkable 430% volume growth in Reefers from India (2016-2017).
Collaborative Partner Relations: Teamed up with partners to innovate customer loyalty programs and secure exclusive contracts.
Project Management Expertise: Led projects like NPS, RCM, Sustainability, and Buyer control business in the AME Area

Nationwide Service Oversight: Managed nationwide service bookings, ensuring seamless operations for EPIC and ASIP vessels.
Management Meeting Facilitation: Actively participated in management meetings, contributing insights for process enhancements.
Specialized Cargo Handling: Expertly managed IMO, Reefer, and OOG shipments, concurrently providing training to team members.
Efficient Inventory Management: Handled bookings for transhipment services, improving overall inventory control.
Data Accuracy Maintenance: Monitored and maintained accurate inventory levels using internal applications/systems.
Proactive Planning: Prepared weekly Container Booking Forecasts, aiding proactive resource allocation.
Global Coordination: Contributed to global coordination by transmitting booking forecasts to the Singapore office.

Logistics Oversight: Managed IMO SOC/TANK container logistics, ensuring smooth operations.
Negotiation and Offer Creation: Negotiated competitive freight rates, crafting offers for Shippers/Exporters.
Liaison and Coordination: Coordinated essential B’s/L & S/B paperwork and liaised for Vessel Position/loading details.
Customer Query Resolution: Independently handled and resolved customer queries, collaborating with overseas offices.
Process Improvement: Implemented a billing system, enhancing financial processes.
Reporting and Communication: Provided operational updates directly to the CEO.

Operational Efficiency: Implemented daily procedures to maintain store cleanliness, organization, and adequate stock levels.
Customer Interaction: Exhibited exceptional interpersonal skills while engaging with both employees and customers.
Merchandising Updates: Conducted regular meetings with Merchandisers and Store Managers, updating on textile and garment trends.
Administrative Support: Completed daily paperwork and computer entries for sales data as per management guidelines.
Inventory Management: Controlled store inventory and reviewed cash handling and operational reports.