HEMALATHA D
Thirumazhisai,Tamil Nadu
Summary
Proactive MBA Graduate with a solid background in data analysis, business process optimization, and requirement gathering. Experienced in analyzing workflows, collaborating with cross-functional teams, and delivering data-driven insights to support strategic decision-making. Proficient in tools like MS Excel, SPSS, and SQL, with strong communication and presentation skills. Seeking a Business Analyst role to contribute to business process improvements and support data-backed decision-making.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Marketing and Sales – Internship
Dr. Rela Institute and Medical Centre
04.2024 - 05.2024
- Performed data analysis using Excel and SPSS, identifying insights that improved operational efficiency.
- Facilitated cross-team collaboration, optimizing workflow processes and enhancing system efficiency.
- Leveraged data analysis to assess marketing strategies and identify factors contributing to increased patient retention.
Marketing and Sales – Internship
Dr. Rela Institute and Medical Centre
07.2023 - 08.2023
- Contributed to process optimization projects by improving communication frameworks, resulting in more effective operations.
- Applied data analysis techniques to generate insights that informed decision-making and improved service quality.
Education
MBA - Hospital and Health Systems Management
Sri Ramachandra Institute of Higher Education And Research
Chennai12-2024
B.Sc - Mathematics
Mahalakshmi College of Arts And Science
Chennai07-2021
Skills
- Technical Skills: MS Office, SPSS, SQL, Data Analysis
- Business Analysis: Business Process Mapping, Stakeholder Communication, Agile, Scrum, Functional Specifications
Certification
- Project Management - Coursera
- Computer on Office Automation
- Fundamentals of Digital Marketing - Google Digital
- Enhancing Soft skills and Personality - NPTEL
Accomplishments
· Analyzing the Impact of Servqual Dimensions on International Patients’ Revisit and Referral Intentions in Multispecialty Hospitals.
April 2024 - May 2024
Timeline
Marketing and Sales – Internship
Dr. Rela Institute and Medical Centre
04.2024 - 05.2024
Marketing and Sales – Internship
Dr. Rela Institute and Medical Centre
07.2023 - 08.2023
- Project Management - Coursera
- Computer on Office Automation
- Fundamentals of Digital Marketing - Google Digital
- Enhancing Soft skills and Personality - NPTEL
MBA - Hospital and Health Systems Management
Sri Ramachandra Institute of Higher Education And Research
B.Sc - Mathematics
Mahalakshmi College of Arts And Science
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