Hema Naga Jyothi Madala
Hyderabad
Summary
Seeking a challenging position in IT environment where I will be a valuable team member, contributing quality ideas and work for an organization where there is an ample scope to grow for an individual as well as organization growth.
I am an IT professional having 7+ years of Industry work experience and 4.5 years with a strong QA experience in Oracle EBS applications covering test management, test planning and execution, requirement gathering test data management and analysis and having experience in raising and Handling Business Critical incidents.
Overview
8
8
years of professional experience
Work History
Senior Analyst
Dell Technologies
04.2021 - Current
- Involvement in Preparation of Test Scenarios, Test Cases and Test Data for Accounts Receivables and Apex Invoicing Module
- Responsible for GUI and Functional Testing, using Black box Testing Techniques
- Experience in Test Execution, Results Analyzing and Defect Reporting in Jira by classifying them based on severity and priority
- Attend Project meetings along with Business teams and IT teams to understand the Business Requirement Specifications and derive the scenarios
- Having Good knowledge and Experience in testing the different streams in OTC cycle (Order Management, Credit, Invoicing, Accounts Receivables, Collections and Vendor management) Reporting the Coverage status of test performed on the daily/weekly basis in Jira
- Involved in Regression Testing using OATS and Regression testing performed on every new build of the application
- Very Good knowledge on Manual testing concepts like Smoke, Functional, Integration, System, Regression, User Acceptance, Compatibility, Globalization and Ad-hoc testing
- Having Good knowledge on Automation testing Selenium and having good understanding in Preparation of Automated Tests.
Analyst
Dell Technologies
04.2021 - 04.2023
- Engage Dev, Program team, Environment teams to effectively understand the issues of environments defects for UAT
- Orchestration with the various teams on the Test Case Preparing and Test data creation
- Experience in executing Test Cases & test the functionality against the requirements for OM and Collections streams
- Prepare T- minus plans for the block or feature releases to meet the key milestones for testing therefore deployment.
IT Technical Analysis specialist
True Blue India LLP(Client-Dell Technologies)
09.2019 - 10.2021
- Tracking stories for all the programs involved in the release till sign off
- Involved in gathering OC/SKUs required for testing from data setup team & Created test data using Dell internal tools
- Co-ordinating with release management to discuss about release timelines and milestones
- Maintaining test case details in TFS & Test planning in conformance with the deadlines and the various scopes
- Test data planning and providing key project deliverables by collaborating with multiple cross functional teams, Business, Development, and application support team
- Seek Business sign off by providing all the test data required for UAT testing
- Trained the team on methodologies, tools, and techniques.
Technical Engineer(L1)
Magna Infotech(Client-Wipro Infotech)
10.2014 - 04.2017
- Handling Business Critical incidents promptly and effectively, Logging Incident tickets through HPSM Ticketing Tool
- Incidents logged in within SLA by coordinating with Incident management team
- Will take end to end ownership of End user issues till resolution and follow-up as mandated by the process requirement
- Coordinating with Firewall, Wintel and Network teams for all VPN related issues
- Ensure that activities within a process are being performed at a high level of quality and that it meets its associated Service Level Agreements or Operational Level Agreements
- Determines if an incident needs to be escalated according to priority and severity of issue
- Responsible to assign the ticket to the issue resolver team and communicate RCA to Business and Leadership.
Education
Bachelor of Technology - Electrical and Electronics Engineering
Kakinada Institute of Engineering and Technology
05.2014
Skills
- Functional Testing
- Test Execution
- Regression Testing
- Defect tracking
Accomplishments
- Received Cheers and shoutout on Omega RTB and GOP projects
- Received Gladiator Award for the best performance in the team for the Phoenix project
Technical Profile
Windows, TFS and Jira, Ms-Office, Outlook, Selenium (Basics), Core Java
Timeline
Senior Analyst
Dell Technologies
04.2021 - Current
Analyst
Dell Technologies
04.2021 - 04.2023
IT Technical Analysis specialist
True Blue India LLP(Client-Dell Technologies)
09.2019 - 10.2021
Technical Engineer(L1)
Magna Infotech(Client-Wipro Infotech)
10.2014 - 04.2017
Bachelor of Technology - Electrical and Electronics Engineering
Kakinada Institute of Engineering and Technology
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