Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Timeline
BusinessAnalyst
Hemangi Makwana

Hemangi Makwana

Fresher
Rajkot

Summary

To work with organisation by my best efforts and abilities with gaining knowledge, Skills and experience from the organisation and contribute to the organisation and society. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Self Employed

Self
05.2022 - Current

Customer Service Representative

Jaymeen Indane
01.2021 - 05.2023
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Customer Service Representative

Deepak Gas Service
01.2018 - 01.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Junior Makeup Artist

Bonanza salon and academy
01.2016 - 01.2018
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Conducted consultations to understand client's desired look.
  • Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.

Education

S.S.C - undefined

G.S.E.B.
01.2009 - 1 2010

H.S.C - undefined

G.S.E.B
01.2011 - 1 2012

BA - English

Sikkim prof. univ
01.2024 - 1 2025

Certification IMPORT EXPORT Course - Import Export

Global Exim
Rajkot
01.2025

Skills

Searching for new technology in market (currently working on AI tools like Chat GPT)

Disclaimer

I hereby declare that the above written particulars are best of my knowledge and belief.

Personal Information

  • Date of Birth: 08/08/94
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Timeline

BA - English

Sikkim prof. univ
01.2024 - 1 2025

Self Employed

Self
05.2022 - Current

Customer Service Representative

Jaymeen Indane
01.2021 - 05.2023

Customer Service Representative

Deepak Gas Service
01.2018 - 01.2021

Junior Makeup Artist

Bonanza salon and academy
01.2016 - 01.2018

H.S.C - undefined

G.S.E.B
01.2011 - 1 2012

S.S.C - undefined

G.S.E.B.
01.2009 - 1 2010

Certification IMPORT EXPORT Course - Import Export

Global Exim
Hemangi MakwanaFresher